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IEHP · 1 day ago

Transformation Facilitator

Rancho Cucamonga, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $106K/yr

6+ years exp

IEHP is dedicated to healing and inspiring the human spirit, and they are seeking a Transformation Facilitator to enhance internal problem-solving capabilities and foster a culture of continuous improvement. This role involves partnering with leaders to drive organizational change and improve efficiencies using Lean Methodology.

Health CareHealth DiagnosticsHospital

Comp. & Benefits

Responsibilities

Work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability

Develop a culture of continuous improvement and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology

Partner with leaders to drive organizational change, guiding Transformation work, and fostering a culture of continuous improvement

Influence others to embed lean thinking in leaders, accelerate Transformation, and deliver measurable business outcomes that enhance efficiency, quality, and value

Qualification

Lean MethodologyChange ManagementProject ManagementProcess MappingData AnalysisMicrosoft OfficeEmotional IntelligenceGroup FacilitationCommunication SkillsCritical Thinking

Required

Three (3) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and three (3) years in a dedicated Lean role required

Experience leading change management initiatives

Project Management experience required

Experience with advanced Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover

Experience leading VSA, RIE, Process Mapping, and Discovery with limited support

Bachelor's degree from an accredited institution required

+ In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position

+ This experience is in addition to the minimum years listed in the Experience Requirements above

Strong knowledge, familiarity, and aptitude in Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems

Use of small group and adult learning techniques

Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution. Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ)

Skilled in teaching improvement concepts and principles to diverse audiences from Senior Leaders to frontline staff

Must be able to assess learning styles and modify approaches to meet the need of the moment or learning style

Excellent project and time management skills

Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers

Strong communication skills (verbal, written and listening)

Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint

Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process

Strong analytical and critical thinking skills

Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level

Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.)

Proven ability to interact effectively

Be comfortable speaking in public speaking and to a varied audience

Possess a problem-solving mindset

Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment

Possess leadership qualities

Preferred

Prior health care experience preferred

Master's degree from an accredited institution preferred

Certified trainer or group facilitator preferred

Proficiency with Change Management principles preferred

Benefits

Hybrid schedule

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Company

IEHP

Glassdoor3.8

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®.

Founded in 1995

Rancho Cucamonga, California, USA

1001-5000 employees