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Ghost · 8 hours ago

Senior Manager, Revenue Operations

LA Metro Area

Full-time

Onsite

Senior Level

$145K/yr - $165K/yr

6+ years exp

Ghost is a data-driven distribution platform for leading brands, focused on unlocking new revenue through optimized inventory management. The Senior Manager, Revenue Operations will optimize sales processes, enhance team performance, and drive revenue growth by implementing scalable strategies and overseeing CRM systems.

MarketplaceRetail TechnologySoftware

Responsibilities

Develop and implement scalable growth strategies across both demand and supply aligned with company objectives

Analyze sales data to identify trends, opportunities across segments, and areas for improvement throughout the full deal cycle

Systematize and streamline sales processes to enhance efficiency and effectiveness

Collaborate with sales leadership to design and execute individual targets based on books of business and incentive plans

Oversee the CRM system to ensure data accuracy and user adoption

Manage the sales technology stack, including sales enablement tools, to support sales team productivity

Evaluate and implement new technologies to enhance sales operations

Lead sales forecasting efforts, providing insights to inform business decisions

Develop and maintain dashboards and reports to track key performance indicators

Lead weekly performance deep dives that monitor sales performance against targets and recommend corrective actions as needed

Work closely with all revenue-generating functions, Operations, Engineering, Product & Design (EPD) and Finance to align sales strategies with business goals

Determine areas of opportunity for mitigating post-purchase challenges earlier in the funnel, design solutions, and implement alongside Revenue and Operations team members

Partner with EPD on roadmap development and product features with prioritization based on impact insights

Qualification

Sales operationsCRM proficiencySales analyticsB2B marketplace knowledgeLeadership experienceData analysisGrowth strategy developmentStartup experienceCross-functional collaboration