Okta · 20 hours ago
Senior Manager, Technical Consultant
Texas, United States
Full-time
Hybrid
Senior Level
$227K/yr - $341K/yr
5+ years expOkta is The World’s Identity Company, providing secure access and authentication solutions. The Senior Manager, Technical Consultant is responsible for leading a technical team, ensuring customer success, and improving processes within the Professional Services organization.
CRMEnterprise SoftwareIdentity ManagementIT InfrastructureManagement Information SystemsSoftwareWeb Development
Responsibilities
Assist the Director, Technical Consulting with oversight and accountability for professional services billings/revenue, customer satisfaction, resources, and utilization
Responsible for hiring, growing, and retaining PS Technical Consulting team members wholly focused on our customers’ success
Provide direct management, mentoring, and support to the Technical Consultants to ensure their continued technical, professional, and career growth
Demonstrate / improve our repeatable implementation methodology to rapidly enable customers to adopt the Okta service
Directly contribute to ongoing process improvement within the TC practice and across Okta Professional Services and our subcontractor ecosystem
Represent Okta Professional Services across multiple engagements and workstreams
Ensure customer success from beginning to end of the engagement life cycle
Continue to upskill team members to ensure team has the expertise and capabilities to successfully deliver Okta to customers
Customer facing delivery (30%) and is a player / coach
Qualification
Required
5+ years' experience leading teams (supervisory responsibilities)
5+ years' experience as an implementation consultant delivering solutions to external customers
5+ years' experience in Identity & Access Management
Authority in technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
Familiarity with IAM solution providers is strongly desired
Extensive knowledge of enterprise web technologies and security
Ability to work independently and multi-functionally supporting the development of client work you're doing
General knowledge of modern cloud architectures as well as complex enterprise on-premises IT landscapes
Knowledge of typical enterprise identity life cycle management processes and standards
Ability to Multi-task and manage multiple customer engagements is a requirement
Able and willing to be a hands-on contributor
Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards
Ability to travel up to 50%
Effectively communicate technical information to non-technical audiences
Demonstrated ability to work and interact with CxO's and high-level customer executives
Can “own the room” and drive integration sessions
Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities
Understands how to communicate difficult/sensitive information thoughtfully
Superb communication skills, including issue tracking, triaging and crisis management
Facilitates effective team interaction
Provides technical leadership on delivery methodologies
Communicates effectively with customers, team members and management
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Manages client expectations effectively
A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required
Preferred
Software development experience preferred (Java, .Net, PHP, REST/JSON, etc.)
Expertise in JavaScript and one of the major JavaScript MVC frameworks desirable (Angular, Node, React, etc.)
Okta Certified Consultant and Okta Certified Developer will be a plus
CISSP certification is a plus
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta
Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
5001-10000 employees
H1B Sponsorship
Okta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (133)
2023 (108)
2022 (201)
2021 (142)
2020 (120)
Funding
Current Stage
Public CompanyTotal Funding
$1.23BKey Investors
Sequoia CapitalAndreessen Horowitz
2020-06-08Post Ipo Equity· $1B
2017-04-06IPO
2017-03-30Secondary Market
Leadership Team
Todd McKinnon
CEO & Co-Founder
Frederic Kerrest
Vice-Chairman & Co-Founder
Recent News
2026-01-06
Morningstar.com
2026-01-05
2026-01-05
Company data provided by crunchbase