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West Shore Home · 6 days ago

Salesforce Administrator - Project Specialist

Philadelphia, PA

Full-time

Onsite

Entry, Mid Level

$75K/yr - $110K/yr

2+ years exp

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality remodels. The Salesforce Administrator - Project Specialist will design, customize, and modify Salesforce and related Business Systems to support the organization’s operational needs, while managing multiple projects and collaborating with the Business Systems Support Team.

Building MaterialConsultingReal Estate

No H1B

Hiring Manager

Robina M.

Responsibilities

Drive business integrations and transformations in Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools, etc) across the company as we continue to grow and open additional locations

Independently manage and execute multiple, simultaneous projects and project-related tasks as directed by Business Systems Project Managers, ensuring high-quality, timely delivery within an Agile development framework

Develop and sustain custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements that directly improve system functionality and streamline critical business processes

Support and collaborate with the Business Systems Support Team as needed for system troubleshooting and optimization

Qualification

Salesforce Administrator certificationSalesforce administration experienceCustom object designCross-functional systems experienceSalesforce Advanced Admin certificationAgile developmentProject managementCollaboration skills

Required

Active/current Salesforce.com Administrator certification required

2+ years of cross-functional systems experience- ERP, CPQ, backup solutions, call center software, calendar tools, etc

2+ years of Salesforce administration experience in a business environment, with an understanding of different business units and what they need

Proven Experience designing Salesforce custom objects, custom fields, picklists, page layouts, workflows, flows, process builders, approval processes, validation rules, custom tabs, reports, dashboards, and email templates according to application requirements

Knowledge of the standard capabilities of Salesforce and have successfully expanded on those capabilities with custom automation, integrations, and packages