Info-Tech Research Group · 1 week ago
Counselor - SLG, South & East (IT Strategy & Transformation in the Public Sector)
Birmingham, AL
Full-time
Hybrid
Senior Level, Lead/Staff
15+ years expInfo-Tech Research Group is a company that provides insights and guidance to IT leaders in the Public Sector. The Counselor role focuses on assisting senior IT leaders in optimizing decision-making and addressing challenges through value-based client conversations and strategic planning.
AnalyticsConsultingConsumer ResearchHuman ResourcesInformation ServicesInformation TechnologyMarket ResearchMarketingProduct Research
Responsibilities
Provide services exclusively to ~20-25 accounts annually, as assigned
Assist members to make best use of their Info-Tech memberships, leveraging all entitlements within their memberships
Arrange and engage in value-based client conversations and create value for members, providing technology and industry insights and professional advice to our members in-person and virtually
Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the membership agreement
Embrace Info-Tech Research Group culture of continuous learning by participating in on-going self and industry development activities
Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
Participate in regular communication / support / education and participation with Sales Leaders and Account Directors to complete account planning and support efforts
Leverage ITRG and 3rd party assets to deliver on promises within the memberships
Diagnose member value expectations and pain points, and connect them with appropriate Info-Tech Research Group product solutions
Qualification
Required
Possess up to 15 years of Senior IT, Customer Relations, Stakeholder Engagement, Professional Services and/or Research and Advisory experience in the Public Sector
Strong background in any facet of Information Technology including but not limited to Infrastructure, Applications, Architecture, Consulting, or Customer Relationship
Strong people relationship management skills; operational and systems development skills and experience in business writing, financial budgeting, management and reporting
In depth understanding of various Public Sector management roles, politics, human behavior and predictive scenarios related to IT leadership
Ability to coordinate service delivery activities and respond to diverse needs of a variety of key-stakeholders
Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
Strong communication and organizational skills, self-starter
Ability to adhere to members and Info-Tech Research Group core value as a trusted executive
Strong verbal, written, facilitation and presentation skills
Residing in the continental U.S., preferably in the middle to eastern U.S
Bachelor's degree in either Computer Science or any business-related discipline
Ability to travel approx. 25% of the time
Preferred
Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally
Company
Info-Tech Research Group
ITRG is one of the world's fastest growing research & advisory firms, serving over 30,000 IT, HR & Marketing professionals around the globe
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Zehren
Chief Executive Officer
Matthew Mandich
Senior Vice President Business Development
Recent News
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