Softchoice · 5 hours ago
Technical Solutions Architect
United States
Full-time
Remote
Senior Level
7+ years expSoftchoice is a software-focused IT solutions and services provider that helps organizations innovate and adapt to the cloud. The Technical Solutions Architect will work with customers to design solutions that enhance their digital transformation efforts, particularly through productivity suites like Microsoft 365 and Cisco technologies.
Cloud ComputingCollaborationInformation Technology
Responsibilities
Showcase your growth mindset by seeking to understand our customers' business challenges first and then designing a solution that best achieves the end goal in the shortest possible route
Bring people together by acting as a bridge between our sales team and our customers. Share up-to-date insights on the latest productivity solutions from vendors such as Microsoft and Cisco, formulate creative approaches to address business challenges, present and host workshops with business leaders from the C-Level down, and translate technical jargon into layman's language and vice versa
Challenge customers by using your skills, insight, and experience to help our customers see what it takes to do the right things versus simply doing things right. Confidently challenge their beliefs with well-researched, tailored insights to spotlight your innovative ways of generating solutions that maximize outcomes
Create an excellent experience for our customers and your internal stakeholders with adaptable communications skills that foster a collaborative environment. Document the agreed-upon solution through well-written, thoughtful, and detailed statements of work that demonstrate your maturity, wisdom, and professionalism
Qualification
Required
7+ years of industry experience in technology focus area; 4+ years' experience in services pre-sales or post-sales services delivery/support capacity
A mastery of at least two (2) of the following required technologies, with the desire to develop expertise on the secondary technologies: Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, OneDrive, Teams), Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security), Microsoft 365 Device and Apps Management (Windows 11), Microsoft Copilot, Cisco WebEx and WebEx Teams
Exceptional communication and personal skills, both written, verbal and while presenting to groups, including C-level executives
Experience in empowering people with the technology they want and need to thrive in the workplace
Ability to guide people to the right solution while making them feel it was their decision all along
Inclusive communication skills, whether written or verbal
Courageous leadership skills, ready to tackle tough conversations, and willing to be vulnerable and lean in on others
Preferred
Experience with Cisco Call Manager and Contact Center
Experience with Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)
Benefits
Flexibility: Plan your workdays in a way that suits you best
Competitive Benefits: Benefit from competitive perks that start on day one
Company
Softchoice
Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work.
1001-5000 employees
H1B Sponsorship
Softchoice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Birch Hill Equity Partners
2024-12-31Acquired
2021-05-27IPO
2013-01-01Private Equity
Leadership Team
Andrew Caprara
President & CEO
Jeff Reis
SVP - IT & Workplace
Recent News
2026-01-16
2025-12-30
2025-12-18
Company data provided by crunchbase