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Honeycomb Insurance · 2 months ago

Senior General Liability Claims Adjuster

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$110K/yr - $135K/yr

5+ years exp

Honeycomb is a rapidly growing global startup reshaping the future of insurance. The Senior General Liability Claims Adjuster will manage all aspects of the claims process, ensuring prompt and fair handling of claims related to bodily injury, property damage, and more, while collaborating with various stakeholders to achieve equitable outcomes.

Commercial InsuranceInsuranceInsurTechProperty Insurance

Responsibilities

Review Claims Documentation: Evaluate photos, estimates, incident reports, contracts, and other materials submitted by insureds, claimants, or field adjusters to assess damages and determine the scope of loss

Investigate Liability: Conduct thorough investigations by obtaining statements, reviewing police and incident reports, and analyzing evidence to determine liability and coverage applicability

Manage the Claims Process: Handle claims from initial notice through final resolution, ensuring timely action, accurate documentation, and adherence to company standards and best practices

Negotiate Settlements: Engage with insureds, claimants, and vendors to negotiate equitable and timely settlements within assigned authority levels

Handle Litigated Claims: Collaborate with defense counsel to manage litigation, review pleadings and discovery, monitor case progress, and participate in mediations or settlement discussions as needed

Provide Exceptional Customer Service: Act as the primary point of contact for policyholders and claimants, delivering clear communication, guidance on coverage, and responsive support throughout the claims process

Maintain Detailed File Documentation: Accurately record all investigations, communications, analyses, and decisions in compliance with company procedures and regulatory standards

Ensure Regulatory and Procedural Compliance: Follow all company policies, state regulations, and industry standards in every phase of claims handling

Interpret Coverage: Analyze and apply policy language, endorsements, and exclusions to determine coverage and resolve claims appropriately

Qualification

Independent Adjustor LicenseGeneral liability claims experienceClaim management systemsMicrosoft Office SuiteNegotiation skillsAnalytical skillsWritten communicationVerbal communicationDecision-making skillsAttention to detail