Apple · 2 months ago
Director, AIML Data Operations
Cupertino, California, United States
Full-time
Onsite
Director/Executive
$288K/yr - $460K/yr
15+ years expApple is a company known for its innovative products and services. They are seeking a Global Senior Leader to oversee Quality Assurance and Learning and Development (L&D) within the AIML team, focused on enhancing customer experience. The role involves coaching and mentoring leaders while ensuring high-quality output of data annotation projects through effective strategies and methodologies.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Learning & Development: Develop and implement a comprehensive L&D strategy to enhance both technical and non-technical skills within data operations teams. Design and oversee training programs for different skill levels, aligning with technology trends and organizational needs. Promote continuous learning through mentorship, peer coaching, and knowledge sharing. Collaborate with leaders to tailor programs to specific training needs and manage delivery through platforms like e-learning, certifications, and workshops
Quality Assurance: Establish quality standards and metrics for data operations, with a focus on validation, model testing, and pipeline optimization across Global Operations. Lead the development of QA protocols to ensure data and model accuracy, reliability, and scalability. Advocate for automated testing to enhance QA efficiency. Collaborate with Data Science and Engineering teams to implement high-quality QA practices, review model performance, provide feedback, and ensure compliance with best practices
Cross-Functional Leadership: Establish, maintain, and update key performance indicators, and provide regular updates to executive leadership on progress and impact. Lead change management efforts related to process improvements, new training initiatives, and quality protocols across the team. Foster a culture of learning and quality, driving employee engagement through regular feedback, recognition programs, and opportunities for career growth. Lead, mentor, and manage a team of L&D professionals, QA specialists, and trainers, setting clear performance goals and providing ongoing support for their professional development
Qualification
Required
Bachelor's degree
15+ years of leadership experience leading large organizations in an L&D and QA capacity or a related field, including providing vision and strategy while leading and developing high-performing teams in a dynamic, global organization
Professional fluency in English
Deep Knowledge or proven experience with AIML concepts, including the relationship between guideline development and enhancements, data quality and model performance
Deep knowledge of data reporting, coupled with excellent analytical skills and meticulous attention to detail within the data, are essential qualities
Ability to travel internationally when required (Position will require travel and non-standard work hours, including evenings and weekends.)
Preferred
Passion for AIML and Operations, with a consistent track record of operational results
Master's degree (MBA preferred)
Ability to translate large amounts of data into organized, quality decisions using your analytical experience and team collaboration
Strong communication skills, ability to clearly and concisely motivate frontline employees, managers, and senior leaders
Outstanding communication and presentation skills, written and verbal, to all levels of an organization
Strong experience in influencing and leading large organizations for success
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase