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Zenith American Solutions, Inc. · 2 months ago

Manager, Pension

Alameda, CA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $90K/yr

5+ years exp

Zenith American Solutions is the largest independent Third Party Administrator in the United States, dedicated to providing exceptional service and solutions. The Manager, Pension will oversee daily operations of multiple teams, ensuring compliance with company guidelines and regulatory requirements while leading staff development and managing retirement benefit processing.

AssociationInformation Technology

Responsibilities

Provides daily leadership and supervision to team consistent with management values and mission

Assigns, distributes, and monitors quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements

Develops staff through performance management, goal setting, training, and effective employee relations

Communicates and implements changes in policies, procedures, and Plan guidelines. Ensures applicable training is delivered to support operational execution

Oversees the processing of retirement benefit applications, calculations, and payments in accordance with Plan documents and regulatory requirements

Conducts unit meetings on a regular basis to discuss updates and changes that affect operations such as new procedures, policies, or updates to Plan guidelines

Provides status and production reports on processing metrics or applications status, as needed

May perform final quality review of unusual or complicated retirement benefit calculations and balancing of monthly benefit payments

May assist in the resolution of escalated calls or questions

May attend Board of Trustee meetings to provide operational updates

Performs other duties as assigned

Qualification

Retirement benefits experienceOperations supervisory experienceDefined benefit plans knowledgeBenefits administration systemsERISA compliance understandingAnalytical skillsMicrosoft Office proficiencyTeam leadershipCommunication skillsDecision-making skillsOrganizational skills

Required

High school diploma or GED

Five years of experience working in retirement benefits

Two years of experience in an operations supervisory role

Working knowledge of defined benefit plans, defined contribution plans, 401(k) plans and benefits administration systems

Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly

Proven ability to recruit, lead, and motivate a team to balance staffing strength with profitability and growth

Excellent verbal and written communication skills, including interpersonal skills

Exceptional analytical and problem resolution skills; ability to exercise independent, sound judgment

Strong decision-making and organizational skills, with an attention to detail and the ability to optimize all available resources and deliver on multiple priorities

Ability to effectively manage remote employees in diverse locations and regions

Must be willing to travel as business dictates

Computer proficiency including Microsoft Office tools and applications

Preferred

College degree in a business-related field

Experience working in a third-party administrator or Taft-Hartley environment

Understanding of ERISA compliance or regulatory procedures

Work experience related to quality control or process improvement

Benefits

Health, vision, and dental coverage

A retirement savings 401(k) plan with company match

Paid time off (PTO)

Great opportunities for growth

Company

Zenith American Solutions, Inc.

Zenith American Solutions (“Zenith”) stands out as a top provider of third-party administration services specifically designed for Taft-Hartley trust funds in the U.S.

Founded in 1944

Mokena, Illinois, USA

1001-5000 employees