University of California, Santa Cruz · 1 month ago
VA and Athletics Compliance Coordinator
Santa Cruz County, CA
Full-time
Hybrid
Mid Level
$28.74/hr - $34.10/hrThe University of California, Santa Cruz is a public university known for its innovative and experimental spirit. The VA and Athletics Compliance Coordinator is responsible for supporting UCSC Athletics with NCAA certifications and managing veterans' education benefits compliance, while advising students and ensuring adherence to university policies regarding residency and records management.
ArtEducationUniversities
Responsibilities
Implements registrar core functions for veterans certification and athletic certification, and assists with residency and registration. Provides individual advising on non-routine, sensitive student record issues
For athletics functions, coordinates the analysis, planning, and implementation of new procedures
Develops and implements forms to collect the necessary student information for certification and audit requirements, and maintains electronic files for students receiving DVA benefits as required by the DVA
Maintains a log of Cal Vet college fee waivers; ensures the timely posting of the quarterly fee waiver credits
Organizes workflow to meet deadlines for billing statements, accounting disbursements, and statistical reporting
Counsels and consults with veteran students and parents to administer the appropriate benefit(s) for the student’s classification
Counsels and consults with prospective and admitted students and parents, advising them regarding residency
Assists the Residence Deputy with a large volume of in-person, phone, and written inquiries, advising students, parents, and others seeking information about the UC residency requirements
Supervises work-study students
Analyzes a variety of student record factors and applies working knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine student record outcomes focusing on VA, athletics, registration, and residency
Evaluates, certifies, monitors, and documents student athletes' academic eligibility for sports participation under both club sports and administrative bylaws. Reconciles and verifies data for all eligibility certificates. Assures security for all student records
Evaluates, certifies, monitors, and documents VA Chapter Benefits eligibility and certifies benefits with the Department of Veterans Affairs. Processes Enrollment Verification Requests for CHAMPVA or other veteran-related requests
Within the guidelines established by the UC Legal - Office of General Counsel and the process established by the Campus Residence Deputy, evaluates data provided on the Statement of Legal Residence (SLR) and independently renders residency determinations for new and returning students and for continuing students requesting a change of residency status; determines when additional informational documentation is required
Analyzes various documents, including financial (such as bank statements, tax returns, trust account statements, loan notes), immigration, marriage, veterans, school housing, and employment, when pertinent to the residence decision
Interprets regulations, recommends, or implements procedures to ensure compliance and accurate student record maintenance and services. Reconciles large volumes of student data from multiple sources. Identifies and resolves mismatches and errors
Keeps abreast of changes, interprets, and acts on various UCSC club sports, conference, and campus regulations affecting student athletes and students in general. May attend and participate in conferences, seminars, and meetings on a local, regional, and statewide basis to develop and maintain professional knowledge of club sports and policies/procedures
Suggests changes to procedures within areas based on updates to policies, rules, and regulations
Keeps abreast of changes to veterans' benefit policies and procedures. Creates new forms or makes changes to existing veteran forms and workflow processes
Assists in the preparation of compliance documents for submission to the California State Approving Agency and the Department of Defense Memorandum of Understanding
Serves as a VA Certifying Official and specialized resource for all the Veterans Benefits programs
Ensures that changes to student status that affect eligibility for benefits are promptly reported to the DVA
Advises departments on existing student record procedures, resources, and options available
Suggests changes to procedures within the area based on changes in rules and regulations
Coordinates with Student Business Services and the Financial Aid Office; provides the Financial Aid Office with the student’s VA benefits and changes to benefits
Reviews petitions for withdrawal/leave of absence for appropriate endorsements and conformance with campus policy
Participates in the decision-making and testing process regarding the development and maintenance of student record systems. Identifies and implements database elements, queries, and reports needed to monitor programs. Recommends new or revised internal practices and procedures. Coordinates with campus departments, other UC campuses, and external agencies to implement and evaluate student-focused activities, programs, and services
Updates published information about the various benefit programs and veterans' benefit services on campus and online resources
Works on special projects or assignments, as required, to assist the office in achieving its objectives
Utilize InfoView reports to proactively audit and correct student records in preparation for athletic certification (student athletes) to ensure records are accurate and up to date. Provide suggestions or report enhancements or new reports as appropriate
Implements new or revised internal practices and procedures related to Veterans Benefits in accordance with the School Certifying Official Handbook
Meets with Athletics and Recreation Department staff to review appropriate campus and club policies and procedures for club sports certification
Serves as a resource on Veterans Education Benefits regulations and policies. Provides training on programs to internal and external department staff
Facilitates requests from student club groups and the Athletics and Recreation Department, ensuring adherence to the appropriate campus and club policies and procedures
Qualification
Required
Bachelor's degree in related area and / or equivalent experience and / or training
Demonstrated experience using complex databases
Working knowledge of common University-specific computer application programs and productivity software such as email, internet, and the Google and Microsoft suites of applications
Knowledge of policies, regulations, and practices with student records services in the areas of Department of Veterans Affairs, Athletics certification (including club sports and NCAA compliance policies), registration, and residency policies, regulations, and practices
Knowledge of University policies, processes, and procedures, and of Federal and California laws pertaining to the privacy rights of students and access to student information
Strong problem identification, critical thinking, and problem-solving skills; judgment and decision-making ability
Organizational skills and ability to prioritize work and meet deadlines
Strong written communication skills
Strong verbal communication skills and active listening skills
Customer service orientation and interpersonal skills
Demonstrated ability to work with people from diverse cultures and ability to utilize excellent constituent service skills with all interactions
Demonstrated ability to assess processes and implement improvements
Ability to establish and maintain cooperative relationships with campus constituents, other university campuses, and external agencies
Ability to apply thorough knowledge of policies to a variety of individual situations
Preferred
Knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits and residency)
Ability and cultural competency working with a full variety of student populations, including veteran; international; Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+); African American; and/or disabled student populations
Benefits
Full benefits
Company
University of California, Santa Cruz
UCSC opened in 1965 with 650 students. Forty-five years later, the campus is home to nearly 15,000 undergraduates and 1,500 graduate
Founded in 1965
1001-5000 employees
H1B Sponsorship
University of California, Santa Cruz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (48)
2023 (52)
2022 (41)
2021 (46)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$19.6MKey Investors
U.S. Department of AgricultureNational Endowment for the Humanities (NEH)James S. McDonnell Foundation
2023-06-21Grant· $10M
2023-01-10Grant· $0.15M
2022-02-24Grant· $0.25M
Leadership Team
Benedict Paten
Professor
Marco Rolandi
Jack Baskin Endowed Chair in Engineering
Recent News
News-Medical.Net
2025-11-24
2025-11-08
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