TJFACT LLC - Totally Joined for Achieving Collaborative Techniques · 1 day ago
OCONUS Cleared Telephone Technician - Information Technology Specialist (Iraq)
Washington, DC
Full-time
Onsite
Senior Level
5+ years expTJFACT LLC is a minority owned, CVE verified Service Disabled Veteran Owned Small Business providing services to U.S government agencies. They are seeking a Telephone Technician – Information Technology Specialist to support their IT team in Iraq, responsible for maintaining telephone communications equipment and ensuring operational availability of the enterprise telephone network.
Cloud ComputingCyber SecurityGovernmentInformation TechnologyManagement Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Designing, installing, and maintaining various telecommunications and telephone systems (Analog, Digital and VoIP) including commercial brands of equipment such as Avaya, Nortel, Netbox, cisco and other VoIP related devices
Provide oversight for assorted hardware procurement, logistics, and maintenance programs
Perform technical site surveys to determine structural and technical requirements
Conduct fault isolation and technical control of voice frequency leased lines and associated equipment
Perform work in confined areas such as crawlspaces, attics, utility pits, tunnels, manholes and other confined spaces on an occasional basis
Perform tasks from heights to include rooftops, ledges, scaffolding and extension ladders
Move and handle heavy objects such as crates, equipment racks and other building materials
Planning for deployment and maintenance of scalable VOIP telephone systems
Reading and writing English communication skills
Open shipping crates; perform proper inventories of the contents and noting/reporting deficiencies
Follow established safety regulations. Responsible for the installation of UPS systems and battery replacement
Take electrical measurements and make appropriate electrical connections in and around electrical service panels and Uninterruptible Powel Source (UPS) units
Troubleshoot and isolate problems of microcomputers and printers and determine if problem is related to hardware, software, or connection
Make minor corrections or contact Dept/RIMC support staff or vendors for resolutions to problems
Follow up on maintenance and service requests from users for changes and additions to network
Provide software training and technical assistance to support staff in the operation of the system
Provide basic support services, including training staff in the use and maintenance of equipment and other related responsibilities
Direct the work of temporary staff as assigned and evaluate
Maintain inventories
Provide comprehensive on-the-job training for locally employed staff members and assist in their professional development in the full range of administrator skills and duties
Qualification
Required
Bachelor's Degree with a minimum of 5 years of experience or 13 years job related experience in lieu of education
Military specializations in phone/voice systems may be considered in lieu of educational requirements- two years' experience in military phone/voice specializations is required when use in lieu
Experience with the CS1000E release 7.5 or higher, VoIP phones, Option 11, Unified Communications Manager, Network Routing Service, and Element Manager
Skilled with call accounting software, call routing, call identification, call recording, and automated attendants
Extensive knowledge of Avaya/Nortel-based telephone systems and the way they are implemented at DOS locations throughout Iraq
Applicable codes and safety regulations
Active security clearance
Preferred
Desired Nortel CS 1000 certification
Desired Cisco CCNA Voice certification
Avaya certification (ACIS) is desired and will be highly considered, but not required
BICSI Installer is desired
Benefits
Medical, Vision and Dental Insurance
401-K plus match
Paid Vacation days
Paid holidays
Short Term and Long-Term Disability
Voluntary Term Life
Company
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques
Totally Joined for Achieving Collaborative Techniques (TJFACT) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that specializes in delivering high quality consulting services and solutions to the Federal Government.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
T
Terrence Evans
President & CEO
Company data provided by crunchbase