Customer Service Representative (SEASONAL) jobs in United States
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American Signature Inc. · 2 months ago

Customer Service Representative (SEASONAL)

positionFranklin, TN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $16/hr

American Signature Inc. is committed to providing customers with an easy and fun furniture shopping experience. The Customer Service Representative plays a critical role by serving customers, answering questions, confirming orders, and ensuring smooth office operations.

E-CommerceFurnitureManufacturingRetailSales

Responsibilities

Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers’ needs and presents possible options

Qualification

Customer service skillsCommunication skillsProblem-solving skillsAdaptabilityDesire to improveTeamworkOwnership mindset

Required

High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve

Company

American Signature Inc.

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American Signature, Inc is the parent company to Value City Furniture & American Signature Furniture, two of the country’s premier furniture retailers.
dateFounded in 1948
location
Columbus, Ohio, USA
people-size1001-5000 employees
web-link
http://www.americansignaturefurniture.com

Funding

Current Stage
Late Stage
Total Funding
$50M
Key Investors
Second Avenue Capital Partners
2025-11-23Debt Financing· $50M

Leadership Team

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Patrick Sanderson
Chief Operating Officer
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Recent News

Retail Dive
Value City, American Signature Furniture to shutter remaining stores
2026-01-14
mlive
78-year-old affordable furniture chain to close all locations in early 2026
2026-01-14
PR Newswire
SB360, Hilco Global, and Gordon Brothers Approved to Operate Going Out of Business Sales at All Remaining Value City Furniture and American Signature Furniture Stores
2026-01-11
Company data provided by crunchbase