The MedElite Group ยท 2 days ago
Partner Experience Associate
Texas
Full-time
Hybrid
Mid, Senior Level
$25/hr - $30/hr
5+ years expMedElite is dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. The Partner Experience Associate is responsible for building and nurturing relationships with healthcare professionals while focusing on partner retention, satisfaction, and engagement.
Business DevelopmentConsultingDocument PreparationMedicalRisk Management
Responsibilities
Build and maintain strong relationships with SNF facility leadership, corporate leaders, physicians, and other healthcare professionals
Collaborate cross-functionally within a team environment, ensuring seamless coordination and alignment across departments
Support Region Director to maximize retention and identify churn risks, as well as upsell and expansion opportunities
Provide insightful guidance to clients leveraging industry best practices to enhance their adoption and utilization of Medelite Services/Programs
Identify and support improvements that directly improve member satisfaction and loyalty
Take appropriate and timely steps to resolve service issues
Additional Duties: Perform related duties as assigned, always with a commitment to maintaining the highest standard of service and client care
Qualification
Required
Must have an active and in good standing, Registered Nurse or License Vocational Nurse (LVN/LPN) Texas License
5+ years of Skilled Nursing Facility (SNF) or Long-Term Care (LTC) experience required
Willingness to travel up to 30%
Strong interpersonal and communication skills, with the ability to lead through influence and collaborate across levels and department
Must be able to lift a minimum of 20 pounds and stand / walk / work on your feet up to 6-8 hours per day
Preferred
Excellent communication and presentation skills, with the ability to quickly establish rapport and build sustainable relationships
Independent and adaptable, thriving in a fast-paced environment
Strong problem-solving, judgement and analytical skills; proactive approach
Ability to thrive in a matrixed organizational structure
Strong ability to drive client service retention and expansion
Benefits
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Short and Long-term Disability
Paid Time Off
Commuter Benefits
Company
The MedElite Group
MedElite understands that ensuring optimal patient care is a challenge presented to skilled nursing and long-term care facilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Teitelbaum Ch., CALA
Ceo & Co-Founder
Robert Athas
Chief Financial Officer
Company data provided by crunchbase