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Walmart Canada · 3 months ago

Senior Analyst, Operations

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$60K/yr - $110K/yr

2+ years exp

Walmart Inc. is a leading retail company focused on enhancing customer trust and driving business growth. As a Senior Analyst – Fraud Prevention, you will investigate fraud cases, analyze identity signals, and collaborate with various teams to shape fraud prevention strategies.

DeliveryRetailShopping

Responsibilities

Investigate fraud cases involving identity misrepresentation, multi-accounting, collusion, GPS spoofing, and other platform abuses

Conduct OSINT (Open-Source Intelligence) research to uncover external fraud signals and validate suspicious identities

Review ID verification sessions for signs of tampering, biometric spoofing, or fake documentation

Analyze large datasets using Excel (VLOOKUPs, pivot tables, advanced formulas) and optionally SQL to detect fraud patterns and device linkages

Create clear, data-backed investigative reports and present findings via PowerPoint and dashboards

Collaborate with Product, Legal, Compliance, Operations, and Engineering to recommend fraud prevention improvements

Influence fraud policy and strategy by identifying emerging threats and gaps in identity controls

Independently prioritize and execute investigations in a fast-paced, ambiguous environment, escalating risks as needed

Qualification

Fraud investigationsData analysisExcel proficiencySQL knowledgeID verification workflowsAI familiarityCertifications CFECertifications CAMSCertifications CFCSCommunication skillsProblem-solving skillsCross-functional collaborationGrowth mindset

Required

2+ years of experience in fraud investigations, trust & safety, risk operations, or identity verification—especially within gig platforms, marketplaces, or fintech

Strong analytical and problem-solving skills

Understanding and familiarity of AI

Proficiency in Excel and comfort working with large datasets; SQL knowledge is a plus

Familiarity with ID verification workflows, document forensics, biometric/liveness checks, and device fingerprinting

Ability to translate business needs into actionable strategies and tools

Experience working with cross-functional teams in a fast-paced environment

A growth mindset and adaptability to change and digital transformation

Excellent communication skills and experience presenting findings to cross-functional teams

Bachelor's degree in Business Administration, Engineering, Operations, or related field OR 2 years' experience in operations, project management, or related area

Preferred

Master's degree in Business Administration, Engineering, Operations, or related field

Project Management Certification

Masters: Business Administration

Masters: Computer Engineering

Masters: Operations Management

Project Management - Project Management Professional - Certification

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.