Hunter Recruitment Advisors (HRA) · 2 months ago
Lead Electrical Service Expert
Hunter Recruitment Advisors (HRA) is seeking a Lead Electrical Service Expert to join Miller’s Services, focusing on delivering exceptional service in the electrical industry. This role involves diagnosing and repairing residential electrical systems while helping customers make informed decisions about their home comfort solutions.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Complete all general electrical in-home, service calls
Establish customer rapport to sell the right products and services
Educate and assist customers in choosing the best finance options and maintenance plans
Understand your service criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, trade shows and retreats
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback and option sheets
Qualification
Required
Skilled troubleshooter with a passion for service
Experience diagnosing and repairing residential electrical systems
Ability to establish customer rapport
Knowledge of finance options and maintenance plans
Accountability for exceeding revenue goals
Professional demeanor to win new referrals and repeat business
Collaboration with customer service and dispatch
Ability to maintain a clean, organized job site and well-inventoried truck
Participation in training exercises, morning meetings, trade shows, and retreats
Experience training and mentoring apprentices
Accuracy and timeliness with invoices, timecards, curbside feedback, and option sheets