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Ziply Fiber · 2 months ago

Manager, Direct Sales

Everett, Washington, United States

Full-time

Onsite

Mid, Senior Level

$45K/yr - $71K/yr

4+ years exp

Ziply Fiber is a telecommunications company focused on delivering high-speed internet services in underserved areas of the Northwest. The Manager, Direct Sales will be responsible for leading a team of Direct Sales Account Executives and Account Managers, developing sales strategies, and enhancing customer engagement in new fiber communities.

InternetManufacturingTelecommunications

No H1B

Responsibilities

Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) —overseeing hiring, onboarding, training, and fostering continuous growth and performance

Build and execute processes and sales initiatives to increase customer penetration across the footprint

Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer

Host community building events as new fiber areas are launched

Assist in building new order entry processes for sales team

Meet and exceed monthly sales performance expectations for all sales channels

Monitor and evaluate sales performance reporting dashboards with BI team

Create and monitor lead and lag sales performance measurements

Marketing team collaboration; offer strategy & communication, collateral material creation & distribution

Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others

Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis

Performs other duties as required to support the business and evolving organization

Qualification

Telecom industry experienceSales Management experiencePeople managementFinancial analysisData driven recommendationsProject managementCustomer service skillsMS Office proficiencyAnalytical aptitudeCommunicationProblem-solving skills