International Rescue Committee · 2 days ago
Officer, Program Technology and Innovation
New York, NY
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $95K/yr
5+ years expThe International Rescue Committee (IRC) is a prominent humanitarian organization dedicated to addressing global crises. The Program Technology & Innovation Officer will enhance RAI's use of digital tools to improve program delivery and support digital literacy among staff and clients.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Lead planning, solution design, and deployment of digital initiatives, including numerous web, communications, and AI products, for RAI staff and clients, in collaboration with subject matter expert teams and technical teams to support program delivery, monitoring & evaluation, and knowledge management
Coordinate and provide technical assistance to staff requesting digital solutions, working in close collaboration with Technology for Programs service providers in RAI and CRRD
Work across RAI stakeholders to find complimentary program and technical approaches and unify technology efforts under a unified core set of technology, objectives, and strategy
Build and maintain pages for IRC’s intranet in coordination with appropriate teams
Contribute to development, maintenance, and coordination of systems to increase knowledge management capacity, including an accurate and universal knowledge base for RAI digital initiatives
Partner and manage communications with IRC IT, end users, outside vendors, tech partners, and educational institutions to advance RAI digital initiatives goals
Catalog digital initiatives in existence across the RAI network and document best practices and lessons learned
Lead/co-lead communities of practice related to digital initiatives / digital literacy
Stand as a proactive focal point between RAI, IT, and other Tech for Programs teams
Serve as the RAI representative to the IRC’s central demand management pipeline to manage incoming Technology for Programs requests for the entire IRC
Other duties as assigned
Qualification
Required
BA/BS or equivalent experience in a relevant field such as digital media, website/graphic design, marketing, computer science, international development, or related field
At least five years of proven experience in web development and/or digital initiatives (website, mobile, integrated campaigns, AI)
Willingness to prototype early and fast, coordinating amongst stakeholders both technical and non-technical with fast and relentless action
Understanding of Generative AI fundamentals and the ability to match AI tools to use cases responsibly
Solid grasp of user experience (UX) and user interface (UI) design, with a focus on accessibility and multilingual audiences
Excellent written and oral communication skills: the ability to communicate highly technological concepts and functions to non-IT personnel and engage in cross-functional collaboration and stakeholder engagement
Solid organizational and project management skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines
Strong commitment to social service or humanitarian assistance programs and willingness to adhere to IRC's code of conduct
Preferred
Working knowledge of modern programming languages (Python, JavaScript) and web technologies (HTML, CSS, SQL, R)
Experience with Power Apps
Experience developing digital strategies, programs, and tools, including AI-driven tools, with expertise in using generative AI tools to enhance efficiency and support digital initiatives
Experience with open-source software, WordPress and Drupal websites, company intranets, digital analytic tools, or other digital platforms
Web content management experience, preferably with Drupal and Google Analytics
Experience in capacity building and digital literacy with non-native English speakers a plus
Experience with GitHub for version control and collaboration
Familiarity with Agile or other iterative development methodologies
Experience engineering, evaluating, redteaming and deploying Generative AI applications
Experience training staff on the use of Generative AI tools
Knowledgeable and passionate about Responsible AI trends and applications
Graphic design and digital marketing experience a plus
Nonprofit background a plus
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $143 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
Business Wire
2025-12-09
2025-11-15
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