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North American Savings Bank · 1 month ago

Senior Residential Mortgage Loan Consultant

Kansas City, MO

Full-time

Onsite

Senior Level

5+ years exp

North American Savings Bank (NASB) is dedicated to creating exceptional experiences for customers seeking financial solutions. The Senior Loan Consultant is responsible for developing relationships and managing the mortgage lending process, ensuring superior customer service and compliance with guidelines.

BankingFinancial ServicesInsuranceReal Estate

Responsibilities

Building and maintaining repeat and referral relationships while soliciting and converting self-generated leads from these sources

Construct a complete and accurate 1003 while utilizing multiple technology options with the consumer

Retain any required upfront fees from borrower

Collect all applicable information from the customer before submitting the file to processing/underwriting to ensure file quality expectations is met

Originate loans for new and existing customers while meeting all company and compliance guidelines/policies

Provide superior internal and external customer service that will exceed the customer’s expectations

Maintain a work schedule and required working hours consistent with departmental policy, which will include some evening and weekend hours as needed

Qualification

Mortgage lending salesVAFHACONV guidelinesResidential Lending experienceAnalytical skillsProblem-solving skillsInterpersonal communicationBusiness communicationMotivatedAutonomousTime managementOrganizational skillsPresentation skills

Required

Bachelor's degree in Finance/Accounting or related field preferred

Minimum of 5+ years mortgage lending sales, with documented sustained production history and verifiable income and 5+ years of functional working knowledge of Residential Lending sales and operations experience

Advanced knowledge of VA, FHA, and CONV guidelines

Ability to understand and lead through complex transactions, multiple property types, markets, and varying loan structures and their impact on security of collateral

Strong analytical, problem-solving skills, and interpersonal communication

Sound judgment and decision-making abilities while working in a high-pressure environment

Adaptability and agility to quickly learn new and changing technology advancements

Ability to give cogent financial advice to customers based on individual discretion and judgment

Effective business communication skills (both oral and written)

Excellent time management, detail oriented and organizational skills

Excellent presentation and organizational skills; ability to collaborate, manage and expand relationships both external and internal customers

Ability to effectively lead and drive a high level of production while delivering a consistently exceptional customer experience through KPI and SLA expectations

Ability to develop and present information in varied mediums

Promote an effective environment across business functions to help provide resolution within teams. Developing a culture of sharing best practices and key finding across all production team(s)

Highly motivated with the ability to work autonomously with limited supervision

Benefits

Comprehensive health insurance options including medical, dental, and vision coverage.

401(k) retirement plan with immediate employer match.

Generous paid vacation, sick and personal days. Plus, enjoy a bonus day off for your birthday!

Exclusive mortgage and banking benefits.

Paid holidays, volunteer time off, and free parking at NASB facilities.

Employee referral bonuses and internal training programs to help reach your career goals.

Company

North American Savings Bank

Since 1927, North American Savings Bank (NASB) has helped customers reach their financial goals with personal banking across Kansas City and residential lending nationwide.

Founded in 1998

Grandview, Missouri, USA

201-500 employees