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Tilt · 2 months ago

FMLA Leave Specialist (Payroll SME)

United States

Full-time

Remote

Entry, Mid Level

$63K/yr - $75K/yr

2+ years exp

Tilt is looking for an FMLA Leave Specialist (Payroll SME) to help employees navigate complex leave scenarios and ensure seamless coordination between leave, pay, and compliance. The role involves managing the full leave lifecycle, partnering with payroll and HR teams, and staying current on evolving leave and payroll regulations.

Business DevelopmentEmployee BenefitsHuman ResourcesSoftware

Responsibilities

Manage the full leave lifecycle through Tilt’s platform from intake to return ensuring accurate pay and compliance coordination

Partner with payroll and HR teams to validate pay calculations, state program reimbursements, and benefit continuations during leave

Serve as a resource for employees and managers navigating state and federal leave laws, paid family & medical programs, and company leave policies

Support issue resolution across multiple channels troubleshooting system issues and coordinating with internal experts as needed

Collaborate with Customer Success Managers (CSMs) to ensure client satisfaction and compliance outcomes

Stay current on evolving leave and payroll regulations and proactively sharing knowledge with teammates and clients

Communicate clearly and empathetically with employees, healthcare providers, insurance carriers, and state agencies

Qualification

Payroll processingLeave managementU.S. leave lawsHR operationsSoftware proficiencyBilingual (English/Spanish)EmpathyOrganizational skillsCommunication skillsAdaptability

Required

Have 2+ years of experience in payroll, HR operations, or leave management

Understand payroll processing, including leave-related pay adjustments, tax implications, and benefit deductions

Know your way around U.S. leave laws and compliance (FMLA, PFML, ADA, etc.)

Communicate complex topics clearly and compassionately

Excel in a fast-paced, tech-driven environment and easily switch between multiple systems

Are organized, self-directed, and comfortable managing changing priorities

You have high levels of empathy and can connect deeply with Tilt's mission

You are comfortable working in ambiguous environments and know that we need your help to figure things out

You are a comfortable using a lot of systems at once, and have the ability to learn software quickly

You are fearlessly flexible and curious; aka you thrive in an environment where we don't have all the answers but are willing to help us figure them out

You have experience working with a startup and/or with a B2B SaaS business