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QAD · 5 days ago

Operational Excellence Readiness Coach-Bilingual (Spanish/English)

United States

Full-time

Remote

Entry, Mid Level

$90K/yr - $115K/yr

1+ years exp

QAD is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. The OpEx Readiness Coach is responsible for providing coaching and implementation guidance to QAD Redzone customers, ensuring they are prepared for the Connected Teams Coaching and supporting them during the initial phases of software implementation.

Enterprise Resource Planning (ERP)Enterprise SoftwareManufacturingProductivity ToolsSoftwareSupply Chain Management

Culture & Values

Responsibilities

Provides QAD Redzone customers with coaching needed to ensure they are ready for the Connected Teams Coaching

Conducts onsite visits at the end of the project management phase before coaching

Ensures signals are wired and visual factory is installed and ready

Performs initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge widely

Facilitates out brief and provides the internal QAD Redzone team with summaries on key outputs, players, and any risks associated

Configure and set up QAD Redzone software to match the production process at the manufacturing client site

Ensure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information, product run rates

Possess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industries

Take steps to support and foster client confidence before the “go-live” date

Monitor and provide quality control by ensuring automation signals from the plant (photoeyes or machine cycles) come back to the software and provide accurate, real-time data to QAD Redzone for the benefit of the shop floor team

Understand and monitor escalation processes for any critical path items or risk points that could result in a delay or unsatisfactory project result

Provide initial QAD Redzone training for management, leads, and shop floor users

Other duties as assigned

Qualification

Overall Equipment Effectiveness (OEE)Manufacturing experienceBilingual (Spanish/English)Advanced MS OfficeProgrammable Logic Controller (PLC)Client relationship managementSound judgmentCommunication skillsOrganizational skills

Required

Fluency in Spanish and English

Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement in a manufacturing environment (preferably food and beverage manufacturing)

Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients

Ability to maintain strong relationships with clients as well as internal teams

Strong written and verbal communication skills

Sound judgment and excellent assessment skills

Ability to prioritize tasks to meet critical path deadlines

Advanced knowledge of MS Office (Word, Excel, Outlook, Power Point)

Proficient communicating technical networking, wireless, and software requirements

BA or BS – Relevant fields of study can include and are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management

One Year of experience working in direct hands-on manufacturing-previous roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager, preferably within the food and beverage industry