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International Rescue Committee · 2 months ago

Asylum Seeker Program Support Intern (unpaid)

New York, NY

Internship

Onsite

Intern

The International Rescue Committee (IRC) responds to humanitarian crises globally, and they are seeking interns to support a case management program for asylum seekers in New York City. Interns will assist program staff in providing services to recent arrivals, including accessing healthcare, public benefits, and legal services, while gaining hands-on experience in immigration advocacy.

CharityCommunitiesHumanitarianNon ProfitSocial

No H1B

Responsibilities

Assist in the coordination and facilitation of group orientations for potential IRC asylum seeker program clients

Collaborate with staff to develop program materials and resources

Support client enrollment into programs for which they qualify

Refer ineligible clients to community resources such as local departments of social services, shelters, food banks, crisis centers, and others as applicable

Conduct research on referral opportunities and available resources in New York City to enhance our support service network

Provide support to caseworkers with connecting clients to external services

Help maintain and organize referral records and databases, incorporating client feedback

Document client interactions in accordance with established requirements

Maintain client files across multiple platforms (Box, ETO, Sharepoint, etc)

Administer Client Satisfaction Surveys to individuals who have exited Asylum Seeker Programs

Support with creating internal and external facing tools and resources

Other duties as assigned

Qualification

Research skillsCommunication skillsMicrosoft Office SuiteLanguages (Spanish preferred)Organizational skillsInterest in immigration issuesCollaborationDetail-orientedEmotional intelligence

Required

Interns must be based in US

Must be a US citizen or have US work authorization

Must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years

Education – Interns should be enrolled into a university program (Associate's, Bachelor's, Master's, etc). Individuals with at least 2 years of direct services would will be considered regardless of educational background

Strong interest in immigration issues, social justice, and advocacy work

Excellent research and communication skills

Ability to work collaboratively in a diverse, multi-lingual team environment

Detail-oriented with strong organizational skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and online research tools

Comfortable working in a dynamic and fast-paced environment

Ability to engage in emotional conversations on sensitive topics such as labor trafficking, domestic violence, and family separation

Languages: Must be proficient in written and spoken English

Preferred

Previous experience in social services, community work, immigration, or related fields is a plus, but not required

Spanish strongly preferred, will also consider French, Pashto, Dari, Russian, Wolof, Pulaar, Farsi

Benefits

10 sick days

10 US holidays

20-25 paid time off days depending on role and tenure

Medical insurance starting at $143 per month

Dental starting at $6.50 per month

Vision starting at $5 per month

FSA for healthcare and commuter costs

A 403b retirement savings plans with immediately vested matching

Disability & life insurance

An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles