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Quest Diagnostics · 2 months ago

Clinical Oncology Account Manager (west tx)

Lubbock, TX

Full-time

Onsite

Senior Level

5+ years exp

Quest Diagnostics provides diagnostic testing and services to aid healthcare decisions. The Clinical Oncology Account Manager is responsible for managing and expanding outpatient oncology business, collaborating with various stakeholders to enhance clinical workflows and customer relationships in the oncology sector.

BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine

Responsibilities

Retain and grow oncology centers through identifying health plan leakage and up-selling the advanced oncology portfolio

Collaborate with the cancer center, medical affairs, pathologists to develop hematology and oncology clinical workflows to support the cancer center

Collaborate with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model

Establish and strengthen support staff, lab managers, and HCP relationships with prospective customers within existing and new oncology accounts

Develop and execute access strategy for reach and frequency to oncology practice leadership; medical oncologists, hematologists, physicians, lab leadership, advanced access providers and support staff

Achieve call reach and frequency goals and targeting initiatives

Conduct quarterly clinical business reviews with oncology practices; include key matrix team members

Maintain and utilize Rx Vantage to support access to oncology practices

Identify, secure funding, and staff oncology regional exhibits including Oncology Nursing Society (if applicable in the market)

Develop and maintain a business plan to retain and grow existing oncology book of business

Leverage resources including AMP pathologists, Oncology medical and Haystack Medical in person, virtual and conference meetings

Provide immediate customer support and collaborate with cross functional partners to resolve oncology customer service issues

Provide clinical, hematology (hematopathology) and advanced oncology subject matter expertise for associated specialty testing to provide support and solutions to oncology centers

Maintain and develop advanced oncology and hematology knowledge to support the oncology continuum of care and franchise portfolio. Specifically, knowledge of the oncology continuum of care for solid tumor and hematological malignancies

Conduct regular assessments of market dynamics, competitive landscape, and access barriers to identify opportunities and challenges

Maintain knowledge of Quest testing codes for the oncology continuum of care

Maintain a breadth of knowledge of all connectivity products (i.e. e-orders, e-prescribe, Quanum, physician lab alerts, and oncology EMRs)

Prepare and present oncology proposals and bids

Ensure compliance with company policies and government regulations

Complete all administrative tasks thoroughly and promptly

Qualification

Sales experienceOncology knowledgeHematology knowledgeCustomer relationship managementHealthcare industry knowledgeMicrosoft SoftwareCommunication skillsOrganizational skills