Henry Ford Health · 2 months ago
Clinical Communications Analyst
Detroit, Michigan
Full-time
Onsite
Senior Level
5+ years expHenry Ford Health is a leading healthcare organization focused on enhancing clinical communication. The Clinical Communications Analyst will support and document clinical workflows, lead efforts to improve communication tools, and collaborate with various teams to optimize user experience and ensure effective communication among care teams.
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Responsibilities
Lead the support and documentation of clinical and operational workflows, integrations, and call schedules for clinical communications
Formulate and define scope in conjunction with operational leaders for clinical communication workflows and integrations
Identify and lead efforts to solve and improve complex workflows, call schedules and usability
Establish and maintain a user experience library in support of clinical communication features and functions
Utilize full technical knowledge of the clinical and operational environment to support system and local level processes and procedures
Provide expertise and guidance for clinical communication tool users in communication best practices
Identify opportunities to enhance communication among care teams through integrated applications such as electronic health records (EHR)
Work with IT teams to implement and optimize communication tools and technologies including secure messaging, critical care team scheduling and data integration solutions
Diagnose and resolve platform-related and user experience issues as they arise
Communicate critical issues and risks directly with operational partners as well as technical teams and other entities to ensure the user experience is fully supported across multiple work streams
Collaborate with technical teams, operational stakeholders, and end-users to gather requirements, lead discovery sessions, and support the effective use and documentation of platform features that define and enhance the user experience
Qualification
Required
Bachelor's degree
Minimum five (5) years combined Clinical, Information Systems and/or Clinical Operations experience
Knowledge of EMRs (Epic preferred) and clinical specialty solutions
Ability to identify and advocate for system level initiatives in the clinical communication space
Comprehensive knowledge of clinical processes and workflows
Experience with clinical care team schedules
Excellent interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels
Excellent written/oral communication skills
Demonstrates ability to communicate effectively with staff, physicians, and other allied health professionals
A successful individual should be a mature leader with a professional demeanor, excellent character, integrity, and commitment
Demonstrates ability to function effectively under stress
Analytic and effective problem-solving experience
Registered Nurse License, if applicable
Health Information Management or Nursing Informatics certification
Project Management Institute (PMP, LEAN, Business Analysis, etc.)
Preferred
Licensed nurse preferred
Company
Henry Ford Health
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10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Recent News
2025-11-07
Company data provided by crunchbase