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Abacus Group · 3 hours ago

Network Services Engineer

United States

Full-time

Remote

Mid Level

$80K/yr - $110K/yr

3+ years exp

Abacus Group is a leading technology provider serving the financial services sector. The Network Services Engineer will act as an escalation point for network-related issues and will be responsible for troubleshooting and supporting network infrastructure while ensuring superior customer experience.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Be able to troubleshoot End user connectivity from/to office and Data Centers, remote connections (Meraki, VPN, Citrix)

Support Network core infrastructure between multiple data centers and geographical regions based on routing protocols (OSPF, BGP) and various connectivity methods such as, Shared Point to Points, Direct x-connects, GRE VPNs

Support and troubleshoot Internet connectivity for variety of clients with own DIAs and Data Center Internet connections

Create Layer 1, 2, and 3 network diagrams as necessary for all client environments

Perform Root Cause Analysis on repetitive or major network-related issues to implement permanent resolutions

Understand Palo Alto NG firewall rules and policy and be able to create and troubleshoot unique clients firewall requirements

Be able to work independently to configure, setup and lead installation projects for existing clients

Be able to support any specific client requirements for Voice/Video/Security from 3rd party Vendors

Possess understanding knowledge to support IPSec VPNs with variety of hardware, Policy based routing and variety of Cloud based computing and multi-site multi-platform connectivity

Work through a daily queue in ticketing system maintaining proactive communication with clients and adhering to ticket SLA’s

Update ticketing system time entries and work notes in real-time

Be able to work directly with high profile clients to understand the needs and potential issues they are experiencing with infrastructure

Respond to escalation requests from lower-tier teams, taking ownership of assigned issues

Qualification

Cisco networkingJuniper networkingNext Generation firewallsLAN/WAN troubleshootingOSI network modelNetwork monitoring platformsMultitaskWillingness to learnCollaborative team environmentCommunicationInterpersonal skills

Required

3+ years of Networking experience

Cisco networking and firewall deployment and support experience gained within a large enterprise or service provider environment

Working knowledge and support experience with Juniper firewalls and switches

Excellent LAN/WAN fault diagnostic and troubleshooting skills, including in-depth knowledge of Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, MPLS, QOS, NATs and ACLs

A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking concepts

Solid understanding of virtualization and network integration with VMware infrastructure

Experience with network monitoring platforms

Knowledge and working experience with Next Generation firewalls including but not limited to: Meraki Security Appliances, Juniper, Cisco, Palo Alto

Ability to prioritize and multitask

Willingness to learn new technologies and maintain industry knowledge

Excellent communication and interpersonal skills

Work with and be a part of collaborative team environment

Flexibility for after hours and weekend work

Ability to work on call rotation

Preferred

Bachelor's degree a plus

Industry certifications a plus

Benefits

Medical

Dental

Vision

Disability

Life insurance

401k

PTO

Opportunities to further technical education through online courses

Positive, friendly, supportive office environment

Workplace perks such as healthy snacks, wellness programs, and fun events

Company

Abacus Group

Abacus Group is a global IT and cybersecurity managed service provider offering a one-stop shop for financial services firms to manage all of their IT and security needs.

Founded in 2008

New York, US

501-1000 employees

http://www.abacusgroupllc.com

H1B Sponsorship

Abacus Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (1)