Brillion · 2 months ago
Customer Support Representative
United States
Full-time
Remote
New Grad, Entry LevelBrillion is a company that provides software solutions for energy providers to enhance customer engagement and participation in the clean energy sector. They are seeking a Customer Support Representative to deliver professional product support, assess and resolve customer issues, and ensure high customer satisfaction.
Customer ServiceEnergyMarketing
Responsibilities
Provide quality, professional product support to Brillion customers that results in a high degree of Customer Satisfaction
Assess, document and resolve basic customer issues
Respond to routine inquiries of a technical nature and handle problem resolutions that may require follow-up and/or escalation to resources with a higher level of expertise
Qualification
Required
Smart, creative, and resourceful person
Ability to provide quality, professional product support
Ability to assess, document, and resolve basic customer issues
Ability to respond to routine inquiries of a technical nature
Ability to handle problem resolutions that may require follow-up and/or escalation
Company
Brillion
Brillion is how utilities can finally turn every customer relationship into a true partnership.
Founded in 1993
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Gilbert
Chief Software Architect
Recent News
Global Legal Chronicle
2024-03-17
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