OneTrust · 2 days ago
Senior Director, Customer Engineering
San Francisco, CA
Full-time
Hybrid
Director/Executive
$225K/yr - $338K/yr
18+ years expOneTrust is a leader in responsible data use and AI, and they are seeking a Senior Director of Customer Engineering to lead their global Customer Engineering team within R&D. In this role, you will build and lead a team of engineers, drive technical partnerships with strategic customers, and ensure the successful delivery of customer requirements while collaborating across various domains.
Artificial Intelligence (AI)ComplianceCyber SecurityData GovernanceInformation TechnologySoftware
Responsibilities
Build a solution centric, customer obsessed global Customer Engineering team through your leadership and mentorship
Maximize design-win opportunities across strategic accounts and reference design partners by supporting them with deep timing expertise and tailored solutions pre-sale and post-sale
Establish deep technical relationships with key customers including system architects and technical management, serving as trusted advisor on timing
Deliver training programs and technical contents (technical collaterals, application use cases, prescriptive architecture, competitive analysis) to GTM teams that increase sales and implementation effectiveness
Impact roadmap and product definition through your application and customer insights
Define and enforce engineering excellence standards including architecture principles, code quality, observability, and system resilience
Design strategies for future development projects based on the company’s overall objectives and resource availability
Implement innovative technologies
Coordinate with internal and external stakeholders
Provide technical oversight to your team
Ensure projects are delivered according to schedule with engineering excellence and quality outcomes
Find opportunities to drive continuous improvements
Build and scale the team with onboarding and mentoring programs
Coach, mentor and guide individuals and teams to upskill and reach their full potential
Serve as the key voice of engineering in leadership forums, presenting delivery performance, quality insights, customer health and continuous improvement initiatives
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
Minimum of 18+ years of engineering experience with a strong track record of successful development and delivery of complex, enterprise-class software that results in material market impact
Recent experience in building and deploying customizable, workflow-integrable, enterprise-quality systems
Strong business acumen with the ability to connect technical solutions to customer and market needs
Proven track record building and managing global application or field application engineering team
Strategic thinker with the ability to translate insights into action plans
Self-starter with a track record of delivering results independently
Good understanding of delivery on cloud technologies, networking system architecture, and design methodologies
Effective project management mentality along with a strong strategic and analytics approach
Benefits
Comprehensive healthcare coverage
Flexible PTO
Equity RSUs
Annual performance bonus opportunities
Retirement account support
14+ weeks of paid parental leave
Career development opportunities
Company-paid privacy certification exam fees
Company
OneTrust
OneTrust is the AI-Ready Governance platform helping organizations accelerate innovation while ensuring responsible data use.
1001-5000 employees
H1B Sponsorship
OneTrust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (104)
2021 (110)
2020 (94)
Funding
Current Stage
Late StageTotal Funding
$2.07BKey Investors
Generation Investment ManagementSoftBank Vision FundTCV
2023-07-24Series Unknown· $150M
2023-03-31Secondary Market· $1B
2021-04-06Series C· $210M
Leadership Team
Kabir Barday
Founder, CEO
Guido Torrini
Chief Financial Officer
Recent News
Hypepotamus
2025-12-24
2025-12-02
Company data provided by crunchbase