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Zscaler · 9 hours ago

Staff Salesforce Business Systems Analyst- Provisioning

San Jose, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$123K/yr - $175K/yr

10+ years exp

Zscaler is a cloud security leader that accelerates digital transformation for its customers. They are seeking a Staff Salesforce Business Systems Analyst to optimize their Salesforce platform for provisioning processes, collaborating with stakeholders and enhancing workflows.

Cloud SecurityCyber SecurityEnterprise SoftwareSecurity

No H1B

U.S. Citizen Only

Hiring Manager

Yogesh Chhabra,CPHR

Responsibilities

Collaborating with cross-functional stakeholders to gather and document business requirements related to provisioning and sales operations

Guiding and validating the design and implementation of Salesforce Sales Cloud configurations, including custom objects, fields, workflows, and validation rules

Streamlining and automating provisioning workflows across Salesforce and Zscaler platforms to enhance pre-sales and post-sales enablement

Serving as a liaison between business teams and technical developers, ensuring alignment on requirements and providing user documentation and training

Monitoring provisioning workflows using Salesforce and Tableau analytics, identifying opportunities for improvement, and recommending data-driven enhancements

Qualification

Salesforce Sales CloudSalesforce configurationSaaS provisioningStakeholder managementTechnical solutionsUser documentationCommunication skillsProblem solving