Achievers Network ยท 2 months ago
Outbound Sales Agent
Achievers Network is seeking an Outbound Sales Agent responsible for engaging current and prospective residential customers to sell various digital products. The role involves utilizing outbound dialing to acquire customers, assess their needs, and maintain relationships while meeting sales goals.
Non-profit Organization Management
Responsibilities
Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell
Initiate and obtain sales through lead lists while meeting productivity metrics
Assess customer's entertainment and communication needs, offering solutions or bundles from Hawaiian Telcom
Negotiate products and services offered by Hawaiian Telcom utilizing promotional offers
Effectively multi-task between account management, providing feedback to customer responses, offering solutions, discussing product options, and generating service through multiple ordering systems
Maintain, track, change, and input leads through sales tracking system
Develop and maintain relationships with current customers; follow up by email/phone to show customer appreciate and generate referrals and new leads
Other duties as assigned
Qualification
Required
Ability to sit/stand at position/office equipment for long periods of time
Ability to perform duties while wearing a headset
Ability tolerate constant viewing of computer screen
Ability to identify and distinguish tones
Ability to communicate naturally and pleasantly over the telephone and/or in person
Possess proper grammatical and legible written communication skills
Constant typing and 10-key
Ability to deal effectively with pressure in meeting deadlines, objectives and customer demands
Requires alertness and attention to detail
Requires innovative and creative problem-solving ability
Ability to add, subtract, multiply, and divide numbers with emphasis on accuracy
High School diploma or GED
Preferred
Minimum of (2) years of related work experience preferred