Universal Orlando Resort · 15 hours ago
Senior Software Engineer – Food & Retail Supply Chain Technology
Orlando, FL
Full-time
Onsite
Senior Level
5+ years expUniversal Orlando Resort is seeking a Senior Software Engineer to support their food and retail supply chain technology. This role involves the implementation, development, and maintenance of business applications, collaborating with stakeholders to meet business requirements and enhance existing systems.
Entertainment
Responsibilities
Maintain & technically support applications - troubleshoot issues, identify root cause, and proactively implement sustainable corrective actions
Assist with planning and execute on-going systems maintenance and upgrades with no disruption to business operations
Help manage daily operations; some overnight shift-schedule support will be required during rollout and special company events
Identify and analyze software defects and work with the software vendor to resolve and implement business system solutions
Help plan and execute system upgrades and perform system maintenance and upgrades with no disruption to business operations
Hands-on support and troubleshoot issues (process & system), identify root cause, and proactively implement sustainable corrective actions
Perform hands-on system configuration changes, deploy code, and ensure system environment stability
Develop technical maintenance schedule that adheres to compliance requirements and business needs
Hands-on development of supply chain software applications, reports, integrations
Write, maintain, and review technical design documents, architecture, data flow, process, and logic diagrams
Serve as technical subject matter expert in application and data integration
Collaborate with internal partners in conceptualizing and development of new software programs and applications
Test newly developed capabilities to ensure the solution can meet the business needs and will be able to handle the production load
Collaborate with Product Owners and SME’s to understand business processes & workflows and collect functional requirements
Evaluate and conduct system, end to end, and performance testing
Conduct architecture reviews with technical experts; ensure system and code is implemented correctly
Partner with DevOps team to streamline continuous integration, deployment processes, and broad monitoring
Identify new opportunities and services to enhance the systems platform and drive more productivity
Establish and implement repeatable processes, tools/templates, ensure common design patterns on standard communication protocols
Partner with Architecture group to ensure platform compliance and optimal usage
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or Engineering (or equivalent relevant work experience)
5+ years' of progressive experience in systems analysis & development, technical support, and data integration
5+ years' experience with software development (.Net, Java, C++, HTML5, JavaScript)
4+ years' experience with retail management, food management, or warehouse management applications, preferably with Oracle inventory and warehouse applications
4+ years' experience of Hands-on engineering on cloud or on-premise applications
Packaged software application experience with functions including: Master Data Setups and Maintenance, Inventory Management, Product Price Management, Revenue Recognition, Workflow monitoring and modifications, Managing CRON jobs and overall run books, Vendor Management, Sourcing and Procurement, Cost Management, Recipes and/or Bill of Materials, Identity and Access Management (e.g. Active Directory integration), Application of patches for bug fixes and enhancements
Preferred
Master's degree in Computer Science, Information Systems is highly desirable
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase