Achievers Network ยท 2 months ago
Program Management Coordinator
Achievers Network is committed to effective program management and delivery. The Program Management Coordinator will act as the central point of contact for two ongoing programs, ensuring efficient scheduling, coordination, and administrative support to enhance patient care pathways.
Non-profit Organization Management
Responsibilities
Efficiently scheduling patients for appointments with five providers, including outpatient visits, procedures, and surgeries
Participating in meetings for two specialty programs, ensuring accurate documentation as the note keeper/recorder
Tracking patient information and coordinating pre-visit testing to streamline the care process
Handling prior authorizations for insurance and facilitating second opinion referrals to support comprehensive patient care pathways
Coordinate logistical aspects related to the two assigned programs, including meetings, conferences, and appointments
Organize program-specific responsibilities such as patient records maintenance and budget monitoring
Provide administrative support for all program-related matters, including report preparation and communication
Coordinate projects to assess, develop, or implement initiatives of the assigned program
May provide training and represent the program at meetings
Coordinate logistical aspects related to the two assigned programs, including meetings, conferences, and appointments
Organize program-specific responsibilities such as patient records maintenance and budget monitoring
Serve as a resource for appointment setting and follow-up to accommodate patient and family needs
Collaborate with internal departments to ensure timely services sensitive to family needs
Support clinical program operations and maintain accurate records on patients and program operations
Coordinate database management and ensure data integrity
Track data related to process improvement and outcomes research activities
Create and run management reports and provide support for education offerings related to clinical programs
Qualification
Required
High school diploma or equivalent
3-5 years of work experience in a related job discipline
Preferred
1-2 years of Epic experience
1-2 years of patient access experience - ideally scheduling
Basic proficiency in Excel - data entry/manipulation