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Red White & Blue Thrift · 2 months ago

Trailer and Dispatch Manager

949 Church Rd, Cherry Hill Township, NJ 08002, USA

Full-time

Onsite

Mid, Senior Level

$60K/yr - $70K/yr

Red White & Blue Thrift is seeking a Trailer and Dispatch Manager to oversee trailer scheduling, delivery, and dispatch operations across multiple regions. This role involves managing dispatch teams, ensuring timely deliveries, and maintaining trailer inventory visibility while aligning logistics with company goals.

ApparelConsumer GoodsSecondhand Goods

Responsibilities

Oversee all aspects of trailer scheduling, allocation, and movement across regions to ensure efficient utilization and timely deliveries

Manage dispatch operations across multiple locations, ensuring consistency, accuracy, and professionalism in all donor and driver interactions

Supervise Lead Dispatchers and provide direction, training, and support to ensure efficient daily operations

Maintain visibility and reporting of trailer levels, locations, and condition across all markets

Collaborate with regional and local leadership to coordinate trailer needs for donation centers, retail stores, and outbound shipping

Analyze dispatch and trailer data to identify opportunities for efficiency, cost reduction, and service improvement

Ensure compliance with all safety, DOT, and company standards in daily operations

Support the implementation of new systems, tools, and processes related to trailer management and dispatching

Attend leadership and operations meetings to align on priorities, performance, and planning

Represent the organization’s mission and service standards through effective leadership, communication, and professionalism

Qualification

Trailer logisticsDispatch operationsFleet managementDispatch software proficiencyMicrosoft OfficeLeadership skillsOrganizational abilitiesCommunication skillsAdaptabilityAttention to detail

Required

Proven experience in trailer logistics, dispatch operations, or fleet management

Strong leadership skills with experience managing multi-site or remote teams

Excellent organizational and communication abilities with a focus on operational execution

Proficiency in dispatch or fleet management software and Microsoft Office applications

Ability to work in a fast-paced environment and adapt to shifting priorities

Flexibility in schedule to meet operational needs

High school diploma or GED required; additional education in logistics or transportation management preferred

Ability to sit or stand for extended periods while working at a computer or dispatch station

Must be able to lift up to 25 pounds occasionally to move office materials or assist with trailer inspections

Occasional exposure to warehouse or yard environments requiring walking on uneven surfaces or in varying weather conditions

Ability to travel between markets or dispatch centers as needed

Must maintain visual and auditory acuity to communicate effectively and review dispatch and trailer data accurately

Ability to travel up to 20% of the time to dispatch centers, warehouses, and field locations as needed

Dependability: Effective performers demonstrate regular and punctual attendance. They behave consistently and predictably; are reliable and dependable in fulfilling their professional obligations

Integrity: Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions

Customer Focus: Effective performers possess a strong customer focus. They demonstrate empathy, active listening, and responsiveness to ensure customer satisfaction, even if they cannot meet the customer's request

Humility: Effective performers recognize one's own limitations, being open to learning from others, and treating everyone with respect and dignity

Adaptability: Effective performers are adaptable. They embrace needed change and modify their behavior when appropriate to achieve organizational objectives. They are effective in the face of uncertainty

Attention To Detail: Effective performers observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work

Inclusion: Effective performers create and participate in an inclusive environment. They value and respect diversity, and foster a sense of belonging for all individuals

Team Player: Effective performers are team oriented. They identify with the larger team and their role within it. They prioritize the collective success of the team over personal achievements

Informal Communication: Effective performers clearly and articulately convey information to others in casual or informal situations. They understand that communication happens through verbal and nonverbal cues, and are able to interpret body language accurately and use it appropriately

Resilience: Effective performers are able to recover from mistakes or adjust easily to change. They sustain efforts to do or achieve something despite difficulties, failure, or opposition

Professionalism: Effective performers conduct themselves in a manner that is consistent with organizational values, policies, and standards. This requires a commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner