Apply on Employer Site

Passes · 17 hours ago

IT & Office Systems Administrator (Part-Time)

Los Angeles, CA

Part-time

Onsite

Entry, Mid Level

$2,000/mo - $2,000/mo

2+ years exp

Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams. They are seeking a hands-on IT & Office Systems Administrator to lead all IT and technical operations at their Hollywood HQ, ensuring a seamless in-office experience as the company scales.

AppsContent CreatorsMessagingOnline PortalsVideoWeb3

H1B Sponsor Likely

Responsibilities

Be the go-to for all in-office IT support — handling tickets, walk-ups, and urgent troubleshooting for onsite and remote employees across hardware, software, and systems

Onboarding & offboarding – Provision and maintain devices, monitors, accessories, and user accounts (Google Workspace, Slack, Notion, CRM, Atlassian Products, etc.) for all new hires and contractors

Own network infrastructure at HQ & VPN — including Wi-Fi, routers, and internet service; manage VPN users and troubleshoot connectivity for team and guest use, including offsite users

Event tech – Partner with our Workplace and Events team to power tech for company events, including AV, sound, lighting, and live streams

Prepare the office for scaling — recommending and implementing systems, tools, and layouts that support a growing team and future event programming

IT asset & license management – Track laptops, peripherals, and SaaS seats; coordinate repairs, warranties, and vendor orders

Process improvement – Spot bottlenecks and automate repeatable tasks to keep our IT engine lean and scalable

Maintain best practices for data protection, password management, and device security across the org

Security hygiene – Enforce device-security best practices (patching, passwords, basic MDM), document procedures, and champion SOC 2-friendly processes

Troubleshoot and support printers, office displays, conference room tech, and other connected devices

Coordinate with outside vendors (e.g. internet providers, IT consultants, AV rentals) when needed

Qualification

IT support experienceNetwork diagnosticsTroubleshooting skillsGoogle WorkspaceAV setupVPN administrationProactive mindsetClear communicator

Required

2+ years of IT support / sysadmin experience, ideally in a startup or creative/tech-heavy fast-moving environment

Basics of network diagnostics (DNS, DHCP, Wi-Fi tuning) and conference-room AV/live-stream setups (internal or public-facing)

Strong troubleshooting skills and comfort supporting Mac-based environments

Working knowledge of Okta or another SSO/IAM platform and business VPN administration

Familiarity with Google Workspace, Slack, Notion, Zoom, at least one CRM (Monday or HubSpot are a plus) and other common SaaS tools

High attention to detail and a proactive, problem-solving mindset

Clear communicator who enjoys collaborating with people across teams

Preferred

Bonus: experience with MDM tools (like Kandji, Jamf) rollouts, SOC 2 or IT compliance standards, or AV setup

Benefits

Company-issued laptop

Daily in-office meals prepared by our private chef

Company

Passes

Passes helps creators monetize their brands through various engagement methods.

Founded in 2022

Miami, Florida, USA

11-50 employees

https://passes.com

H1B Sponsorship

Passes has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)