Technical Success Manager jobs in United States
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AppsFlyer · 2 months ago

Technical Success Manager

AppsFlyer is the global leader in mobile attribution and marketing analytics. They are seeking a Technical Success Manager to serve as a trusted technical advisor to strategic customers, ensuring technical adoption and value realization with their platform while collaborating with cross-functional teams.

AdvertisingAdvertising PlatformsAnalyticsApp MarketingBusiness IntelligenceDigital MarketingMobile AdvertisingPredictive AnalyticsSoftware
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Own the relationship with technical stakeholders (Product, Engineering, and Technology teams) and assigned customers post-onboarding, ensuring continued adoption and value realization with the AppsFlyer platform
Optimize clients’ technical integrations and product configurations to align with business goals
Partner with Customer Success Managers (CSMs) to support key accounts with technical guidance, solution design, and troubleshooting
Serve as a subject matter expert across AppsFlyer's offerings and educate clients on platform capabilities, best practices, and new features
Document reusable technical solutions and templates to scale adoption across teams and clients
Collaborate with cross-functional teams—including Product, Solutions Architecture, Partner Integrations, Marketing, and Engineering—to influence product strategy and resolve technical challenges
Engage in strategic conversations with senior technical and non-technical stakeholders on the client side
Represent AppsFlyer at industry events, conferences, and customer visits (up to 20% travel)

Qualification

Technical Account ManagementProgrammingScriptingAnalytical skillsProject managementMobile marketing experienceSaaS experienceCommunication skillsOrganizational skills

Required

3-5+ years of experience in a client-facing technical role (e.g., Technical Account Manager, Solutions Engineer, Customer Success Engineer)
Proficiency in at least one programming or scripting language (e.g., Python, JavaScript, SQL)
Strong analytical and troubleshooting skills; comfortable working with large datasets and resolving data discrepancies
Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders
Excellent project management to drive the client's programs forward and achieve their business goals
Strong organizational skills, self-motivated, and process-oriented with an entrepreneurial mindset

Preferred

Experience in mobile marketing, ad tech, martech, or analytics platforms
Prior experience at a SaaS company or working with APIs and mobile SDKs
Experience presenting to or influencing technical leadership and large audiences

Company

AppsFlyer

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AppsFlyer is a data analytics company that provides deep linking and fraud protection technologies to help brands make business decisions.

H1B Sponsorship

AppsFlyer has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (4)

Funding

Current Stage
Late Stage
Total Funding
$293.1M
Key Investors
Salesforce VenturesGeneral AtlanticQumra Capital
2020-11-24Series Unknown
2020-01-21Series D· $210M
2017-01-17Series C· $56M

Leadership Team

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Oren Kaniel
CEO & co-founder
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Reshef Mann
CTO & Co-Founder
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Company data provided by crunchbase