EqualAccess · 2 months ago
Administrative Assistant – Affordable Housing Collections
Brooklyn, NY
Full-time
Onsite
Entry Level
$21/hr - $23/hr
1+ years expEqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities.
Management Consulting
Responsibilities
Answer phones, greet visitors, and serve as the first point of contact for residents and vendors
Enter and update applications in the Mitchell-Lama automated waitlist system
Send out and track waitlist letters to maintain accurate applicant records
Process rent payments and prepare receipts as needed
Draft household composition and tenant correspondence letters
Create, update, and close maintenance work orders in property management software
Maintain organized filing systems, office supplies, and resident documentation
Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles
Schedule special services (e.g., exterminations, search and seal, bedbug treatments)
Coordinate move-in interviews and maintain appointment schedules
Qualification
Required
1+ year of administrative or office assistant experience (property management experience preferred)
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Excellent communication, customer service, and time management skills
Highly organized and detail-oriented with strong multitasking abilities
Ability to handle confidential information with professionalism and discretion
High school diploma required
Preferred
Coursework or certification in business administration or real estate
Benefits
Medical Insurance: Full premium paid for employee-only coverage (effective the 1st of the month following hire)
Dental & Vision Insurance: Affordable plan options
401(k) Retirement Plan: Traditional and Roth options with employer match (up to 4%)
Life Insurance: Company-paid coverage for employees
Employee Assistance Program (EAP): Confidential support services
FinFit Financial Wellness: Resources for budgeting and planning
Paid Time Off: Starting at 120 hours per year, prorated by hire date
Paid Sick Leave: 56 hours annually
Paid Holidays: 12 per year
Volunteer Day: One paid day annually for community service
Tuition Reimbursement: Financial assistance for continued education
Annual Performance-Based Bonus
Company
EqualAccess
EqualAccess is a talent consulting partner that helps organizations hire, develop, and retain exceptional people by unifying recruiting, leadership, HR, and professional development into one integrated, people-first system.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase