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C3 Industries · 2 months ago

Director, IT

Ann Arbor, MI

Full-time

Hybrid

Director/Executive

7+ years exp

C3 Industries is a multi-state cannabis operation seeking a Director of Information Technology to provide strategic and operational leadership for their technology initiatives. The role involves overseeing IT infrastructure, leading teams, and ensuring alignment of technology strategy with business goals while driving innovation and efficiency.

Alternative MedicineCannabisManufacturingRetail

Responsibilities

Lead and mentor teams across Retail IT, Facilities IT, and Infrastructure Administration, fostering collaboration, accountability, and operational excellence

Define and execute a multi-year IT roadmap that strengthens infrastructure resilience, cybersecurity posture, and system automation

Champion organizational efficiency through process modernization, automation, and continuous improvement initiatives

Cultivate strong cross-functional partnerships with retail, cultivation, HR, finance, and executive leadership to ensure alignment of technology strategy with business goals

Oversee the design, deployment, and support of enterprise IT infrastructure, including servers, networking, cloud services, and end-user computing

Manage Microsoft 365 administration, identity and access management (Entra ID), and endpoint compliance via Intune

Lead website and network security initiatives, ensuring up time and protection through advanced Cloudflare configurations and WAF rule management

Direct tactical and strategic decisions related to hardware selection, lifecycle management, and vendor evaluation, balancing performance, scalability, and cost efficiency

Implement comprehensive Cost-Benefit Analyses (CBAs) and Total Cost Management (TCM) frameworks to guide procurement, renewals, and capital planning decisions

Administer and optimize SQL-based reporting systems, ERP integrations, and data pipelines supporting analytics, compliance, and business intelligence functions

Ensure cybersecurity best practices, backup strategies, and disaster recovery protocols across all facilities and systems

Lead enterprise-wide IT initiatives—including cloud migrations, ERP rollouts, retail expansions, and infrastructure standardization projects—from planning to deployment

Develop and maintain IT project portfolios, timelines, and risk assessments using structured project management methodologies.Communicate project status, dependencies, and ROI to leadership through dashboards, reports, and stakeholder briefings

Serve as a trusted advisor to leadership on emerging technologies, automation opportunities, and system integrations that drive business value

Oversee contract negotiation, vendor performance, and service delivery across all IT domains

Develop and manage operating and capital budgets, forecasting IT expenditure with an emphasis on cost optimization and lifecycle value

Benchmark and assess emerging technologies for fit, scalability, and long-term ROI

Qualification

IT leadershipCloud servicesNetwork architectureMicrosoft 365 administrationSQL reportingAPI integrationsCost-Benefit AnalysisProject managementResults orientationCommunication skillsOrganizational skills

Required

Bachelor's degree in IT Systems Management, Computer Science, Computer Engineering, Business Administration, or equivalent experience required

Minimum 7+ years of progressive IT leadership designing, implementing, and supporting enterprise-level infrastructure across hybrid cloud and on-prem environments

Proven success standardizing, scaling, and automating IT systems within multi-site or multi-departmental organizations

Technical knowledge building scalable integrations using APIs across core platforms

Strong technical background in network architecture, including deep expertise with Cisco Meraki (HA failover, performance tuning, security, and Wi-Fi design) and familiarity with Fortinet or equivalent platforms

Demonstrated proficiency in Microsoft 365 administration, cloud-based applications, SQL, and automation tools

Experience developing and executing technical roadmaps and strategies that align with business objectives and ensure measurable milestone achievement

Solid understanding of enterprise architecture concepts including API-based integrations that bridge front-end and back-end business systems

Hands-on experience managing ERP, POS, and data analytics systems

Demonstrated ability to lead complex projects using Agile or hybrid project management frameworks, ensuring clear communication, risk management, and delivery excellence

Skilled in Cloudflare administration, hardware selection, and performing Cost-Benefit Analyses (CBA) and Total Cost Management (TCM) to drive informed financial decisions

Exceptional organizational and communication skills—able to manage multiple priorities, build credibility with stakeholders, and operate effectively in fast-paced, evolving environments

Strong results orientation and commitment to quality, performance, and accountability