Terros Health ยท 2 months ago
Patient Access Center Representative
Phoenix, AZ
Full-time
Onsite
Entry Level
2+ years expTerros Health is a healthcare organization focused on providing extraordinary care through an integrated care delivery system. They are seeking a Full-Time Patient Access Center Representative who will be responsible for scheduling patients, providing customer service, and completing pre-enrollment duties in a call center environment.
Health CareMental HealthPrimary and Urgent Care
Responsibilities
Answer Internal/External inquiries related to scheduling patients for Terros Services in a time efficient manner
Ensures pertinent clinical, financial and/or insurance and administrative information has been accurately obtained and documented
Responsible for triage and ensuring all requests for services are completed in a timely manner
Perform patient pre-registration including accessing and updating patient information
Complete all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information; completes reporting requests and other reporting duties as requested
Perform data entry and appointment confirmation
Maintain effective communication with back office staff and providers in all of the health centers as needed
Qualification
Required
At Least 2 Years Of Call Center Experience
Ability to answer Internal/External inquiries related to scheduling patients for Terros Services in a time efficient manner
Ensures pertinent clinical, financial and/or insurance and administrative information has been accurately obtained and documented
Responsible for triage and ensuring all requests for services are completed in a timely manner
Perform patient pre-registration including accessing and updating patient information
Complete all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information
Complete reporting requests and other reporting duties as requested
Perform data entry and appointment confirmation
Maintain effective communication with back office staff and providers in all of the health centers as needed
Preferred
Bilingual in Spanish is a plus
Benefits
Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Bilingual pay differential
Company
Terros Health
Terros Health is a health care company, providing primary care and specializing in mental health and substance use treatment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
B
Bill Thrift
Co-founder
M
Mark Davis
Co-founder
Recent News
Business Journals
2022-02-25
Company data provided by crunchbase