Industrious · 1 week ago
Community Manager - Dallas
Dallas, TX
Full-time
Onsite
Mid Level
$60K/yr - $70K/yr
3+ years expIndustrious is the largest premium workplace-as-a-service provider, dedicated to creating great workplace experiences. The Community Manager will execute tenant experience programs across multiple buildings, focusing on hospitality, community building, and operational excellence.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
Plan and execute a dynamic calendar of activations and events that build connection and engagement across multiple buildings
Manage logistics from start to finish — vendor coordination, setup, budgeting, on-site execution, and post-event reporting
Support event marketing and branded building communications — the app, digital signage, newsletters, and marketing collateral — in line with building and campus brand standards
Create and schedule content for the tenant app and newsletters, maintaining audience groups, posting timely updates, and helping drive engagement and adoption
Partner with the Senior Community Manager on campus-wide activations, communications campaigns, and storytelling moments that bring the district to life
Build meaningful relationships with tenants and workplace leads, becoming their trusted point of contact across the buildings you oversee
Welcome and onboard new tenants and employees so they feel informed and included from day one
Execute “in-suite” activations and everyday touchpoints that foster belonging and delight
Support tenant sentiment surveys (NPS, CSAT, etc.), collaborating on insights and action plans
Deliver on monthly Surprise & Delight and Interaction standards that keep the experience fresh and personal
Model Industrious’ hospitality principles and service standards in every interaction
Work closely with the Senior Community Manager, Property Management, Engineering, and Security teams to ensure smooth, consistent delivery across all buildings
Communicate and resolve issues with empathy, professionalism, and ownership
Share on-the-ground feedback that helps evolve programming, service standards, and tenant experience strategy
Qualification
Required
3–5 years of experience in hospitality, events, or community management
Strong communication, organization, and project management skills
A natural ability to balance creative ideas with operational precision
Comfortable managing multiple priorities and locations simultaneously
Proficiency in digital engagement and event-management tools
A polished, professional presence with a genuine passion for people and place
Preferred
multi-site or campus experience strongly preferred
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Long-term incentive program
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
2026-01-23
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
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