Hitachi Solutions, Ltd. · 2 months ago
VP, Business Services Domain (Microsoft D365 ERP and CRM)
Irvine, CA
Full-time
Hybrid
Director/Executive
$205K/yr - $275K/yr
10+ years expHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support clients in their business transformation goals. The Vice President, Business Services Domain will provide strategic and operational leadership for the Business Services Domain talent pool, ensuring high-quality outcomes and fostering a growth-oriented culture.
Information TechnologySalesSoftware
Responsibilities
Empower the Domain Directors (direct reports) to coach, mentor, and develop employees within the Domain through career development planning, performance management, and career path design
Ensure there is role clarity and best practices within the domain specialty areas
Ensure customer focus for all employees in the domain by coaching, mentoring, and providing feedback through the Domain Directors
Partner with Human Resources to ensure effective hiring practices and appropriate staffing levels within the Domain
Partner with Americas Resourcing Group to support centralized staffing in the Americas
Ensure Domain Directors' accountability by establishing metrics for their employee management, skilling, utilization, capacity, and certifications, as well as their own development goals
Champion Hitachi Core Values among department members, supporting our company's DEI initiatives to ensure sustainable growth
Partner with GDC Managers as it relates to project assignments and staffing
Responsible for overseeing the mid-year and annual performance management process within the Domain
Follow the established performance feedback process through employee recognition, rewards, and corrective action, with the assistance of Human Resources, when necessary
Responsible for team performance and reporting on metrics, including utilization for the Domain
Responsible for monthly Rhythm of the Business Reporting for BSD
Lead strategic initiatives that support the Domain's goals as assigned
Qualification
Required
10+ years of experience in managing teams, with a proven ability to lead multiple people managers and their teams effectively
Strong leadership skills with a focus on empowering and developing team members through coaching, mentoring, and career development
Excellent communication and interpersonal skills, enabling effective collaboration with HR and other stakeholders to ensure proper staffing and hiring practices
Proven ability to establish clear role definitions and implement best practices within domain specialty areas
Customer-focused mindset with the ability to instill the same focus within the team through regular coaching and feedback
Strong analytical and organizational skills to set and monitor metrics, ensuring accountability and continuous improvement
Commitment to promoting diversity, equity, and inclusion, and supporting company initiatives for sustainable growth
Strategic thinking and problem-solving skills to partner effectively with GDC and Resource Managers on project assignments and staffing
Experience in performance management, including providing constructive feedback, recognizing achievements, and implementing corrective actions when necessary
Ability to analyze and report on team performance metrics, including utilization, to drive informed decision-making and continuous improvement
Competencies: Continuous Learning, Impact and Influence, Client Focus, Strategic Thinking, Adaptability
Benefits
Bonus Plan
Medical, Dental and Vision Coverage
Life Insurance and Disability Programs
Retirement Savings with Company Match
Paid Time Off
Flexible Work Arrangements including Remote Work
Company
Hitachi Solutions, Ltd.
Hitachi Solutions is a core IT company of the Hitachi Group.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase