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Scheels · 2 months ago

Bow Technician Lead

Wichita, KS

Part-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Scheels is a leader in the sporting goods industry, dedicated to providing an exceptional customer experience. The Bow Technician Lead is responsible for servicing and repairing bows, maintaining a clean workspace, and promoting customer engagement through expert product knowledge and customer service.

E-CommerceFitnessRetailSporting GoodsSports

H1B Sponsor Likely

Responsibilities

Be knowledgeable to answer questions concerning location, price, and use of merchandise

Stock shelves, counters, or tables with merchandise

Carefully follow instructions per specific requests of the customer, while maintaining safety requirements

Service bows including:

Setting up bows with accessories

Tuning Bows

Repair of bows

Stringing bows

Communicate the process of repair and suggestions for ongoing maintenance

Maintain an orderly and exceptionally clean appearance of personal workspace, archery bench, back stock space, and surrounding areas

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Attend sales and product knowledge training meetings when required

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages

Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures

Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Other duties that may be assigned by leadership

Qualification

Bow servicingCustomer serviceBasic mathProduct knowledgeTeach-abilityTeam mentalityAdaptability

Required

Must be available to work at least one or two nights a week and be able to work on an every other weekend rotation

Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of two weekends a month

Average hours per week is 40 hours

Be knowledgeable to answer questions concerning location, price, and use of merchandise

Stock shelves, counters, or tables with merchandise

Carefully follow instructions per specific requests of the customer, while maintaining safety requirements

Service bows including: Setting up bows with accessories, Tuning Bows, Repair of bows, Stringing bows

Communicate the process of repair and suggestions for ongoing maintenance

Maintain an orderly and exceptionally clean appearance of personal workspace, archery bench, back stock space, and surrounding areas

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Attend sales and product knowledge training meetings when required

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers and employees of the organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages

Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures

Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'

Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

The ideal candidate will have a high school diploma or general education degree (GED), or 3 months related experience, or an equivalent combination of education, training, and experience

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Benefits

Scheels Visa Rewards card

Company

Scheels

Glassdoor4.1

Scheels is a web-shop of sport and outdoor clothes, shoes and accessories.

Founded in 1903

Fargo, North Dakota, USA

5001-10000 employees

http://www.scheels.com

H1B Sponsorship

Scheels has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)