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The Springs Living, LLC · 1 day ago

Vice President of Operations

Oregon, United States

Full-time

Onsite

Director/Executive

10+ years exp

The Springs Living, LLC is committed to transforming housing for older adults and is seeking a Vice President of Operations to guide their communities and teams toward long-term growth while ensuring exceptional service and care for residents. The role involves strategic leadership, operational oversight, financial stewardship, and people development within the organization.

Elder CareHealth CareNursing and Residential Care

Responsibilities

Translate organizational vision into actionable, measurable operational results

Design and implement operational strategies aligned with The Springs Living’s long-term goals

Support long-term planning and collaborate on organizational growth initiatives

Provide regular updates, risk assessments, and strategic recommendations to the Board of Directors

Offer strategic financial insight to support executive-level decision-making

Oversee daily cross-departmental operations, including logistics and customer service

Drive continuous improvement and operational excellence across all service lines

Recommend and implement systems and workflows to enhance efficiency

Promote consistency and scalability through procedure standardization

Review and enhance operational systems, tools, and technologies

Establish and monitor KPIs and performance metrics to align with organizational goals

Ensure operational scalability by addressing bottlenecks and preparing for expansion

Manage budgets, forecasts, and capital allocation to maintain financial health

Identify cost savings and implement strategies to improve financial performance

Lead strategic financial planning and reporting for executive leadership

Identify and evaluate new service lines and partnerships to drive growth

Lead operational excellence in new community stabilization

Benchmark organizational performance against industry peers to uncover areas for improvement

Mentor senior leaders and develop succession planning pipelines

Lead, evaluate, and develop a high-performing operations team

Align operations with organizational culture to strengthen employee engagement and retention

Develop and maintain frameworks for enterprise risk identification, mitigation, and reporting

Ensure regulatory and safety compliance with industry standards and applicable laws

Monitor policy trends and guide strategic regulatory responses

Lead crisis management, emergency preparedness, and business continuity planning

Cultivate and manage strategic relationships with investors, partners, and stakeholders

Represent the organization at local and regional levels to advance corporate objectives

Act as liaison between the home office and community operations to ensure execution and quality control

Foster innovation in services, technology, and resident experience

Leverage advanced analytics and feedback to inform strategic and operational decisions

Qualification

Senior Living experienceOperational LeadershipStrategic PlanningPerformance MetricsFinancial StewardshipChange ManagementTeam DevelopmentCrisis ManagementInnovationCommunication SkillsMentoring

Required

Bachelor's degree in business, Operations, or related field (master's preferred)

Senior Living experience required (in communities)

10+ years of experience in Operational Leadership roles and preferably 5+ years of experience serving as Vice President of Operations in the senior living industry

Proven success in scaling teams and systems for growth

Deep understanding of operational tools, performance metrics, and strategic planning

Outstanding leadership, communication, and change-management skills

A passion for service, people, and making a difference