Financial Counseling Rep I jobs in United States
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R1 RCM ยท 2 months ago

Financial Counseling Rep I

R1 RCM is the leading provider of technology-driven solutions that enhance the patient experience and financial performance of healthcare providers. The Financial Counseling Associate will counsel uninsured and under-insured patients to secure funding for their medical services, assist with Medicaid applications, and perform point of service collections, all while demonstrating excellent customer service and compassion.

Health CareHospitalInformation TechnologyInfrastructureMedical

Responsibilities

Counsel uninsured and under-insured patients to obtain a paying funding source for their medical service
File IL Medicaid applications and perform point of service collections with patients
Explain financial options and obligations during financial counseling sessions held directly with patients
Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently

Qualification

Financial counselingMedicaid knowledgeCustomer serviceCompassionate communicationHealthcare experience

Required

High School Diploma or GED
Excellent customer service skills
Compassionate communication

Preferred

Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience

Benefits

A multitude of career and leadership development courses and programs
Competitive benefits package

Company

R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.

Funding

Current Stage
Public Company
Total Funding
$200M
Key Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired

Leadership Team

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Joseph Flanagan
CEO
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Estelle Barnes
EVP, Enterprise Customer Engagement
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Company data provided by crunchbase