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Mikron Automation · 2 months ago

Customer Service Mechanical Engineer I

Englewood, CO

Full-time

Onsite

Entry Level

5+ years exp

Mikron Automation is dedicated to delivering top-notch assembly systems and services throughout the product life cycle. The role involves providing technical support, designing machine upgrades, and overseeing mechanical engineering during various project phases to enhance system performance and reliability.

Industrial Automation

Responsibilities

Support customers and Mikron Customer Service staff by providing information and technical support

Design machine upgrades to improve yield, improve reliability, and/or update obsolete parts

Responsible for mechanical engineering of equipment during the design, assembly and implementation phases of any Mikron Corporation Denver Customer Service projects, while supporting company goals, values, and operating principles

Successful design of stations & systems to meet the budget and time expectations as defined by the CUS Technical Supervisor or project PM

Collaborate with suppliers as required

Improve and develop mechanical engineering skills as requested by CUS Manager or CUS Technical Supervisor

Participate in Project Design reviews internally and with customers

Participate in weekly customer meetings as required by CUS Technical Supervisor or project PM

Design of mechanical cams with support of CUS Technical Supervisor or Mentor

Support debug activities and engineering modifications for troubleshooting

Support software design specification with the Control Engineer

Support CUS team to create validation package per customer’s specifications

Responsible for the design of pneumatic schematics following project specific requirements

Responsible for accurately and timely update or generate the Mechanical Engineering documentation package assigned to each customer project

Communicate technical concepts in an open, clear, precise, and effective manner with customers, peers, colleagues of differing technical backgrounds, and all levels of management

Material releases in ERP system

Perform other duties as assigned by CUS Manager or CUS Technical Supervisor

Analyze the specifications of obsolete parts in order to identify modern replacements, and identify any changes that would need to be made to the machine in order to implement the modern replacement

Identify the root cause of machine failures in order to identify and create solutions

Assist customers by reviewing documentation, 3D models, drawings, and machine data to provide technical support