Email Infrastructure Engineer jobs in United States
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Workweek · 2 months ago

Email Infrastructure Engineer

Workweek is reimagining how business leaders create, connect, and collaborate. They are seeking an Email Infrastructure Engineer to architect and scale the system that powers newsletters across their Operator Networks, ensuring seamless and reliable content delivery for members.

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Responsibilities

Architect, build, and maintain Workweek’s email delivery infrastructure powering our Operator Networks
Design, deploy, and manage Mail Transfer Agents (MTAs) for high deliverability and reliability
Optimize sender reputation, authentication (SPF, DKIM, DMARC), and engagement tracking
Integrate with ESPs like SendGrid, Mailgun, or Marigold, and troubleshoot SMTP and routing issues
Implement Site Reliability Engineering (SRE) best practices to ensure uptime and scalability
Collaborate cross-functionally with product, data, and design teams to ensure clean integration with our platform and advertiser systems
Document infrastructure and establish incident response and root cause analysis processes
Partner with the Partner Platform team to enable reporting and advertiser reach across our email ecosystem
Use AI tools like Claude to automate, document, or troubleshoot where it makes sense, embracing AI as a force multiplier rather than a replacement

Qualification

Email infrastructureMail Transfer Agents (MTAs)Deliverability optimizationESPs MailgunESPs SendGridCloud infrastructureDebuggingIncident responseAI tools usageDocumentationCollaborative mindset

Required

Deep expertise in email infrastructure, MTAs, and SMTP protocols
Proven track record building and maintaining scalable email systems
Hands-on experience with deliverability optimization, anti-spam measures, and IP reputation management
Experience with ESPs like Mailgun, SendGrid, or Marigold
Familiarity with cloud infrastructure and CI/CD systems
Strong debugging, incident response, and documentation habits
Collaborative mindset with the ability to work cross-functionally
AI-curious and open to using tools like Claude to make your work faster, smarter, and more creative

Preferred

Experience launching or scaling email infrastructure at a SaaS or platform company

Benefits

Competitive pay (we don't pay based on location, we assign value to the role)
Equity in Workweek
Remote operations with the ability to work in the time zone of your choice (or work IRL in our Austin, TX office)
Unlimited PTO with a minimum of 3 days/quarter used
100% health insurance coverage, 75% coverage for dependents, and $150/month towards an HSA (or $150/month health stipend if insurance not used)
120 days of parental leave to use within one year of childbirth (available 12 months after your start date and only available every 365 days)
401(k) plan with 3.5% company match
$500 one-time stipend for any home office needs used after the first 90 days
5-week sabbatical after 4 years on staff
2 volunteering days per year
1x/year in-person team retreat
$100/month book stipend

Company

Workweek

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Workweek is a media company that creates business insights and influential contents for professional communities.

Funding

Current Stage
Early Stage
Total Funding
$18.44M
Key Investors
Mike SmerkloLightShed Ventures
2024-06-13Series A· $12.5M
2022-04-01Series Unknown· $4.44M
2021-11-10Series Unknown· $1.5M

Leadership Team

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Becca Sherman
Co-Founder & COO
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Anton Briones
HR Business Partner
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