Wire One Communications · 2 months ago
Event Rental Consultant
Middletown, RI
Part-time
Onsite
Entry, Mid Level
$22/hr - $25/hr
1+ years expWire One Communications is the premier event rental and tenting company in New England. The Event Rental Consultant is responsible for all sales activities from initiation through close, including managing client relationships and ensuring customer satisfaction.
Telecommunications
Responsibilities
Hospitably answer a High volume of phone calls to assist in creating customer orders
Be the expert in assisting customers with event order design, any order changes, and product questions
Ability to multi-task and handle heavy call volumes
Responsible for roughly $1-2.5M + in revenue annually
Proactively maintain and expand strategic house accounts
Consult with clients to determine event details and rental needs
Identify and manage target client prospects
Prepare all customer quotes and follow up within 48 hours
Utilize opportunities, leads, tasks and account notes in Salesforce
Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
Participate and share experiences in weekly sales meetings
Conduct showroom appointments and assist with showroom visitors
Master PEAK’s order entry software including delivery, return, labor pricing and billing
Problem solve and troubleshoot rental inventory issues
Educate customers about all rental items available cross selling all company products
Assist in covering weekend office schedule by working two Saturdays per month
Assist in covering on-call once every 24 weeks (Wednesday-Wednesday). On-call pay is an additional $600 for regular weeks and $750 for holiday weeks
Assist in event installation as needed
Understand and respect the confidentiality of client and company information
Establish yourself as a trustworthy member of the sales team
Attend at least two industry networking events per quarter and build relationships for the future business of the company
Qualification
Required
1-3 years of hospitality experience with a event rental company, caterer, food service provider, event planner, venue, or hotel
Sales experience and hospitality degree is a plus
Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
A life long learner and someone who seeks feedback for continuous improvement
Positive attitude and professional demeanor
The desire to help fellow teammates grow and proudly serve our Clients
Clear communication skills
Willingness to become a team player and help out when needed
Ability to develop trust within the Sales and Operations Departments
Honoring commitments made to customers by our sales team
Benefits
Medical, Dental + Vision Insurance
Company-Paid Basic Life + AD&D Insurance
Short Term & Long Term Disability Insurance
Telehealth + Wellness
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Travel Assistance
401K Retirement Plan + Employer Matching
Company
Wire One Communications
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase