Fitch Lumber & Hardware Co. · 2 months ago
Showroom Coordinator and Sales Associate
Carrboro, NC
Full-time
Onsite
New Grad, Entry LevelFitch Lumber & Hardware Co. is dedicated to providing quality building products and exceptional services. The Showroom Coordinator and Sales Associate will assist customers in selecting building materials, manage communications, and ensure the showroom's appeal while fostering relationships with industry professionals.
Building MaterialRetailWholesale
Responsibilities
Open/close the facility at the start/end of each day and maintain a clear view of the front door to greet and welcome customers into the showroom
Manage inbound/outbound communication (i.e., phone system, email, text, US Mail/UPS/FedEx, etc.)
Maintain the visual appeal, cleanliness, and general upkeep of the showroom facility, its supplies, displays, product samples, and literature
Coordinate the scheduling and planning of meetings and events
Prioritize and qualify Showroom walk-in traffic by assisting every customer with all their project needs. This includes homeowners, remodelers, contractors, and their clients for selecting products, generating quotes, placing orders, and invoicing sales
Respond to phone calls, emails, texts, leads, and quote opportunities within 24 hours
Maintain an active role in all phases of project management to ensure successful project execution, including plan review, product selection, project specification, proposal preparation, lead time and delivery management, exceptions, and bid inclusions
Develop consultative relationships with builders, specifying architects, and designers to educate them on products and services, influence them to specify products, and develop project sales opportunities
Conduct sales presentations and product knowledge meetings when needed
Be actively involved with local building industry organizations to build brand awareness and develop relationships. Represent the Company at industry events and trade shows
Work and communicate with the company staff, operations, warehouse, and driver team in the highest level of professionalism
Travel to vendor workshops and training sessions when necessary
Qualification
Required
Assist homeowners, builders, contractors, architects, and designers to facilitate the sale of building materials
Provide specialized knowledge and support through exceptional project management
Open/close the facility at the start/end of each day and maintain a clear view of the front door to greet and welcome customers into the showroom
Manage inbound/outbound communication (i.e., phone system, email, text, US Mail/UPS/FedEx, etc.)
Maintain the visual appeal, cleanliness, and general upkeep of the showroom facility, its supplies, displays, product samples, and literature
Coordinate the scheduling and planning of meetings and events
Prioritize and qualify Showroom walk-in traffic by assisting every customer with all their project needs
Respond to phone calls, emails, texts, leads, and quote opportunities within 24 hours
Maintain an active role in all phases of project management to ensure successful project execution
Develop consultative relationships with builders, specifying architects, and designers
Conduct sales presentations and product knowledge meetings when needed
Be actively involved with local building industry organizations to build brand awareness and develop relationships
Work and communicate with the company staff, operations, warehouse, and driver team in the highest level of professionalism
Travel to vendor workshops and training sessions when necessary
Company
Fitch Lumber & Hardware Co.
Beginning in 1907 in Mebane, N.C., Fitch Lumber Co.
Founded in 1907
11-50 employees
Funding
Current Stage
Early StageRecent News
2022-09-23
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