Orthopaedic Associates of Wisconsin ยท 2 months ago
Patient Service Representative (PSR) - Pool
Pewaukee, WI
Full-time
Onsite
Entry Level
1+ years expOrthopaedic Associates of Wisconsin is seeking a Patient Service Representative to greet, instruct, direct, and schedule patients and visitors. The role serves as a liaison between patients and medical support staff, ensuring efficient patient flow and maintaining a neat work environment.
Health CareHospitalMedical
Responsibilities
Greets and checks in patients arriving for their appointments
Collects patient responsibility as identified in the pre-registration process
Verifies and/or updates patient demographic and insurance information if changes or additions have occurred
Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner
Performs visit closure, including checking out patients and scheduling future visits as needed
Maintains work area and lobby in neat and orderly manner
Qualification
Required
High school graduation or equivalent
One year work experience, preferably in a medical office setting
Ability to speak effectively to patients maintaining a pleasant, professional demeanor
Ability to handle sensitive and confidential information according to internal policies
Ability to problem solve in a high stress, face paced work environment
Experience with Microsoft Office
Preferred
Knowledge of EPIC
Company
Orthopaedic Associates of Wisconsin
Orthopaedic Associates Of Wisconsin provides orthopaedic care.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Johnson
Spine Surgeon, Partner
Company data provided by crunchbase