Goodwill of the Olympics & Rainier Region · 2 months ago
Veteran Services Program Manager
Goodwill of the Olympics & Rainier Region is committed to dismantling racism and advancing equity, diversity, and inclusion through their services. The Veteran Services Program Manager will oversee the Military & Veteran Services Program, focusing on job placement, retention, and financial stability for transitioning Veterans and their families, while also developing partnerships to enhance program effectiveness.
EducationNon ProfitRecruitingTraining
Responsibilities
Develop and oversee the Veteran Services Programs such as:
Boots to Shoes: mentoring program for Veterans
Veterans Van for Digital Literacy: remote career readiness and digital skills training
Work Experience Program: offers case management and career support
Develop and implement a sustained, results-driven strategy to improve and track long-term employment outcomes for Veterans
Oversee the development of strategic partnerships within the private sector, nonprofit sector, and government agencies to foster placements and work experience opportunities (occasional travel required)
Establish and maintain relationships with individuals and groups at Joint Base Lewis-McChord and other local military installations (occasional travel required)
Oversee and train staff regarding enrollment procedures, assessments, creating individual employment plans, data entry methods for case notes in our case management system (CaseWorthy), and providing direction in resolving participant issues/concerns
Establish standard processes to help staff stay connected, share best practices, exchange lessons learned, and support one another in daily operations
Attend the Veteran Services meetings with relevant agencies
Responsible for coordinating and collaborating across different GORR Workforce Development teams
This is role is not remote position
Qualification
Required
Experience in program management, particularly in veteran services or related fields
Strong understanding of the challenges faced by transitioning veterans and their families
Ability to develop and implement strategies to improve employment outcomes
Experience in building and maintaining strategic partnerships with various sectors
Strong leadership skills with a focus on anti-racism, equity, diversity, and inclusion
Experience in staff supervision and training
Proficiency in case management systems, preferably CaseWorthy
Excellent communication and interpersonal skills
Willingness to travel occasionally for partnership development and relationship building
Company
Goodwill of the Olympics & Rainier Region
Goodwill's mission is to achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through education, job placement, and career pathway services.