Netflix · 3 months ago
Manager, Product Consumer Insights - Member Experience
Los Angeles
Full-time
Onsite
Mid, Senior Level
$320K/yr - $560K/yr
3+ years expNetflix is one of the world's leading entertainment services, with over 300 million paid memberships globally. They are hiring a Manager for the Product Consumer Insights team, responsible for leading a team of senior researchers to enhance user experiences across various platforms and shape strategic directions for member-related business opportunities.
Digital EntertainmentMedia and EntertainmentTVVideo Streaming
Responsibilities
Lead and inspire a stunning team of senior product researchers
Establish a vision and priorities for your team to help inform our business and product strategy
Shape the strategic direction of member-related business opportunities by ensuring insights are embedded in key decisions at every stage
Guide your team to lead high-impact projects that span end-to-end product development
Build and strengthen partnerships with Product Management, Design, Data Science, Finance & Strategy, and Product Marketing
Set clear roles, responsibilities, and expectations that maximize coverage and impact
Play a key role in shaping the future vision and structure of the Member CI team as Netflix’s ecosystem grows
Qualification
Required
Minimum 3 to 5 years of experience leading a team of product researchers, with strong instincts for when to step in and when to empower independence
Experience leading senior researchers preferred
Skilled at prioritizing across competing needs and articulating clear rationale for decisions
Deep expertise in global product research informing UX strategy; experience in digital subscription or video entertainment businesses is a plus
Expertise in product and user experience research, qualitative and quantitative methodologies, and hands-on international research experience
Strong ability to synthesize insights across multiple studies and translate findings into actionable, strategic recommendations
Natural connector who identifies opportunities for alignment and builds bridges across domains
Thrives in ambiguity and fast-paced environments, demonstrating sound judgment and adaptability in the face of evolving priorities
Exceptional communicator, able to distill complex topics into succinct, compelling narratives
Benefits
Health Plans
Mental Health support
A 401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
Full-time salaried employees are immediately entitled to flexible time off
Company
Netflix
Netflix is an online streaming platform that enables users to watch TV shows and movies.
10001+ employees
H1B Sponsorship
Netflix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (310)
2024 (309)
2023 (191)
2022 (261)
2021 (268)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$63.91BKey Investors
Wells FargoTCVGroupe Arnault
2025-12-05Post Ipo Debt· $59B
2024-08-01Post Ipo Debt· $1.8B
2018-05-05Post Ipo Debt· $2.67M
Leadership Team
Gregory Peters
Co-CEO
Ted Sarandos
Co-CEO
Recent News
2026-01-18
Company data provided by crunchbase