Consumer Fraud Risk Operations Manager jobs in United States
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Airwallex · 2 months ago

Consumer Fraud Risk Operations Manager

positionUS - San Francisco
timeFull-time
remoteHybrid
seniorityMid Level
money$96K/yr - $150K/yr
date3+ years exp

Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide. The Consumer Fraud Risk Operations Manager will focus on optimizing risk engine rules and enhancing merchant transaction success rates while collaborating with cross-functional teams to improve risk performance.

FinanceFinancial ServicesFinTechPayments
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H1B Sponsor Likelynote

Responsibilities

Optimize risk engine rules based on assessment of Airwallex’s merchant fraud & dispute pattern and commercial’s feedback
Partner with cross-functional team to monitor merchant risk and payment performance and continue to enhance rules’ efficiency and accuracy
Support merchant new product launch or sale event by providing best-in-class risk support
Work with merchants on fraud or chargeback solutions and provide guidance towards the risk performance improvement plans
Provide suggestions on current real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness
Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand

Qualification

Fraud risk experienceSQL proficiencyPayment risk controlsAnalytical skillsProject management skillsMandarin proficiencyProblem-solvingCommunication skills

Required

3 years of experience in fraud risk function with experience in payment industry
Strong data mindset and analytical skills and proficiency in SQL
Deep understanding of payment real time risk controls and has strong ability to identify the risk and remediation actions
Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking
Has strong project management skills for improving rules, models and products
Ability to work independently in a fast-paced and rapidly changing environment
Skills to communicate key risk indicators with non-risk-colleagues are essential

Preferred

Proficient in Mandarin
Willingness to work weekend and holiday shifts during special events

Company

Airwallex

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Glassdoor3.4
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Airwallex is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools.
dateFounded in 2015
location
Singapore, Central Region, SGP
people-size1001-5000 employees
web-link
http://www.airwallex.com

H1B Sponsorship

Airwallex has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2022 (2)

Funding

Current Stage
Late Stage
Total Funding
$1.53B
Key Investors
AdditionSquare Peg CapitalLone Pine Capital
2025-12-08Series G· $330M
2025-05-21Series F· $150M
2025-05-21Secondary Market· $150M

Leadership Team

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Jack Zhang
Co-Founder & CEO
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Jacob Dai
Co-Founder & CTO

Recent News

Mobile World Live
Airwallex targets Europe with €200M Dutch investment
2026-01-06
DealStreetAsia
Airwallex to invest $234m in the Netherlands marking shift from APAC base
2026-01-06
Electronic Payments International
Airwallex to invest in Netherlands as it ramps up Europe shift – report
2026-01-06
Company data provided by crunchbase