Roche Bros. Supermarkets · 4 months ago
Floral Clerk
Roche Bros. Supermarkets is a grocery store chain, and they are seeking a Floral Clerk to manage floral merchandise. The role involves stocking, maintaining product quality, and providing excellent customer service while creating floral arrangements for various occasions.
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Responsibilities
Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner
Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service
Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance
Commit to the 'Golden Rule' while working with all associates to build a strong floral team
Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO)
Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available
Place customer special orders in person and over the phone
Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet
Make arrangement/plant upgrade bows for the season
Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies
Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control
Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out)
Ensure that all product is accurately priced, and that it scans at the register
Keep back room/supply area, coolers and display cases organized and clean
Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.)
Perform water changes for cut flowers on scheduled days
Present favorable impression in dress, personal hygiene and business attitude
Practice the 'Cleaner’s Creed' and proper sanitation procedures
Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply)
Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management
Assist with the daily inventory
Inflate balloons and hang up signs
Decorate the department to fit the current season
Monitor the cooler and display cases for correct temperature to assure product quality
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement
Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department
Other duties assigned by management
Qualification
Required
Must be 16 years of age
Must be self-motivated, able to work independently
Must be able to read, write, speak, and understand English, with the ability to follow instructions
Ability to work a schedule based on the business needs of the store location
Authorized to work within the U.S
Company
Roche Bros. Supermarkets
At Roche Bros., having you as a happy shopper is our highest ambition! We believe in quality products and a great experience.
Funding
Current Stage
Late StageRecent News
2025-08-13
BostonGlobe.com
2024-11-02
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